Would you have a look in History>Unresolved Threats>click on what is there and then More Details to see if a path is specified.
Did you run a full system scan again. Are you sure that the infected file is not already removed? Also, as suggested by delphinium have a look at the unresolved threats list.
I ran a full system scan overnight, and infostealer.gampass is still there.
Looking at security history, the only thing stated is "detection of infostealer.gampass" then "Submitted" in the Status column. When I click on "More Details" in the actions box it states "No actions available for this item".
It would appear that Norton has found a file that is similar to infostealer.gampass and has sent it to Symantec for a second opinion. Please advise what part of history this is in. At the top of the history screen is a menu bar that you can click and specify Unresolved, resolved, quarantine, or Sonar activity. Once you are in the right place, click on the threat notification and a button for more details will be available. That will tell you where the file is in your system so you can decide what to do with it.
It is a safer location to get the program from than malwarebytes themselves because some malware creators have large lists of sites that they block. Please be careful to down load the correct program ----the FREE version of MALWAREBYTES
(Thanks to Delph for providing the alternative site)
* I ran Malwarebytes and it removed one file called "rootkit", then when I ran a full system scan again (with Norton) infostealer.gampass is still coming up. Before malwarebutes it would come up twice when doing a full system scan, now this Infostealer.Gampass appears only once.
*Looking in Security History (Unresolved Security Risks) infostealer.gampass appears there twice: a) 22.02.2010 - virus scanner detected the virus and the status is "attention required"; b) 23.02.2010 - second time it was also detected by virus scanner with the same status "attention required".
Although, looking at quarantine in Security History, infostealer.gampass was removed three times:
a) 22/02/2010, Infostealer.Gampass detected by Virus Scanner and Status is "Removed"
b) 22/02/2010, Infostealer.Gampass detected by Auto-Protect and Status is "Removed"
c) 23/02/2010, Infostealer.Gampass detected by Virus Scanner, Status is "Removed"
Now, when I do a full system scan, it states that infostealer.Gampass "cannot be removed from an unsupported file" and Status "Remove Failed" and only action available is "Review", which is a link that takes me to the link I initially stated in my first post here.
When I click on details in Security History, it is stated that Infostealer.Gampass is in the following location:
[keygen.exe] inside of [edge.rar] inside of [c:\documents and settings\all users\documents\my music.000\paul\software-vsts etc\pioneer.hill.software.spectraplus.v50-edge\ecwwv01.zip]
I tried to go to this folder, but when I get all users, there is no folder called "documents" inside it. I have "show hidden files and folders" on.