Is there a way to purchase a new key directly from Norton and have it installed and added on top of the one already installed.
for users that pass this way:
related: https://community.norton.com/en/forums/subscriptions-11
LinYu2:That is exactly the same page I get to, as I described elsewhere, except for the extra generosity represented by an additional 20% you were offered...
I guess it may be an extra privilege exclusively reserved for gurus...
Well, as it happens. I'm less than 30 days to term expire. Maybe, that's why 20%?
Norton process may not be fair/same for all users, all the time...however, Norton does offer users process options.
1) recurring subscription service...service at a $
2) shop $ at reputable retail/online vendors
3) wait ~ 30 days before term expire > review Norton offers
*Important Subscription, Pricing and Offer Details: apply for all users
Users may always discuss renewal options/$ with Norton sales/support.
I've posted all above, just to say. Norton is $$$
So, due diligence when/wherever possible.
As you know.
Regards w Respect
That is exactly the same page I get to, as I described elsewhere, except for the extra generosity represented by an additional 20% you were offered...
I guess it may be an extra privilege exclusively reserved for gurus...
Thanks.
Hi @LinYu2
Norton process may not be fair/same for all users, all the time...however, Norton does offer users process options.
1) recurring subscription service...service at a $
2) shop $ at reputable retail/online vendors
3) wait ~ 30 days before term expire > review Norton offers
*Important Subscription, Pricing and Offer Details: apply for all users
for example:
Note: 20% OFF & Automatically renews at $
Users may always discuss renewal options/$ with Norton sales/support.
It's also worth mentioning that, side by side to their offer of a price for their mentioned upgrade, there is another offer to renew my current version also at a bonus price. So, going back to my only question, my confusion comes from the different interpretations/opinions that I have been reading about the issue. The last thing I want is to lose the time I already paid for to go after a "discount" that could turn out to be a "premium", so to speak.
See here. https://community.norton.com/en/forums/subscriptions-11
And as bjm_ has noted, even if you did enter new product key that did not add to your current subscription time, you can still contact Norton Support to ask them to add the time from the new key to the older subscription.
Hello bjm!
You look like that ancient story about the "good Samaritan". And you seem to be the only one at that!... 
Appreciated.
Well, the problem is there has been no progress... Honestly, I don't feel like under pressure. I posted the above query following an attractive offer from Norton but I still could not get a definitive and clear answer to my reluctance in accepting it: Does it or does is it not my eventual acceptance allow me to add the extra time to my current subscription?
Norton says: "Your Norton protection expires in --- day(s)." And this number of days is quite huge! And then they add:
Welcome. Thank you for choosing to stay with Norton. To show our appreciation, we have an upgrade deal that gives you all the features of your current protection plus more. Say hello to our most flexible protection yet.
It's also worth mentioning that, side by side to their offer of a price for their mentioned upgrade, there is another offer to renew my current version also at a bonus price. So, going back to my only question, my confusion comes from the different interpretations/opinions that I have been reading about the issue. The last thing I want is to lose the time I already paid for to go after a "discount" that could turn out to be a "premium", so to speak.
What is your take?
@LinYu2
Please post progress
Thanks
1 Like
How to activate your Norton protection with a product key - Norton
https://www.youtube.com/watch?v=RakDiFGv2tY 15-Nov-2022
How to Renew Norton Security with a new Product Key - dcpwebdesigners
https://www.youtube.com/watch?v=V8VXOTDblBk 02-Sep-2023
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How to Renew Norton 360 with Product Key 2024 - Anthony Godinho
https://www.youtube.com/watch?v=6lf3rq1DEDQ 07-Jan-2024
How to Cancel Norton Automatic Renewal 2024 - Anthony Godinho
https://www.youtube.com/watch?v=CgZgDYmE18Y 17-Mar-2024
How to Use Norton Live Online Chat 2024 - Anthony Godinho
https://www.youtube.com/watch?v=WyT8kUghMdk 13-Jan-2024
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Norton 360 features/entitlements may vary by geo-location
...
* Important subscription, pricing, and offer details:
- Details: Subscription contracts begin when the transaction is complete and are subject to our Terms of Sale and License & Services Agreement(link is external). For trials, a payment method is required at sign-up and will be charged at the end of the trial period, unless cancelled first.
- Renewal: Subscriptions automatically renew unless the renewal is cancelled before billing. Renewal payments are billed annually (up to 35 days before renewal) or monthly depending on your billing cycle. Annual subscribers will receive an email with the renewal price beforehand. Renewal prices may be higher than the initial price and are subject to change. You can cancel the renewal as described here in your account or by contacting us here or at 844-488-4540.
- Cancellation and refund: You can cancel your contracts and get a full refund within 14 days of initial purchase for monthly subscriptions, and within 60 days of payments for annual subscriptions. For details, visit our Cancellation and Refund Policy. To cancel your contract or request a refund, click here.
2 Requires an automatically renewing subscription for a product containing antivirus features. For further terms and conditions, please see norton.com/virus-protection-promise.
Hello @LinYu2
~ my practice with new Norton key
1) register the key to my Norton account
2) contact Norton support - request new key term added to current key term
Note:
- new key from Norton direct - subscription term starts at payment
- new key starts new subscription term
- cancel recurring subscription service and remove billing information
When you enter a Norton product key at www.norton.com/setup, if it is a new key, it will register the key to your Norton Account.
https://community.norton.com/en/comment/8536451
Activate your Norton subscription
https://support.norton.com/sp/en/us/current/solutions/v24808774
Enter your Norton product key
https://support.norton.com/sp/en/us/current/solutions/v89978947
Using your Norton product key
https://support.norton.com/sp/en/us/current/solutions/v71537110
