How do I install anti-virus on a Lenovo Chromebook?
Default install is either Windows, macOS, Android or iOS. No other options.
Norton webpage won't accept my mobile number as it is incorrect format but doesn't show what a correct format is.
Chatbot is useless.
Can somebody advise? Thanks
bjm
September 23, 2023, 4:39pm
2
MRMARKV MATTHEWS:
Norton webpage won't accept my mobile number as it is incorrect format but doesn't show what a correct format is.
mobile number for Two Factor Authentication &or mobile number for personal details ?
for example: this format works, my side
United States +1 ###-###-####
fwiw ~ entering valid phone number as +1 ########## populates as +1 ###-###-####
Caveat: I do not use 2FA, have PII nor billing profile with my Norton account.
as always, your mileage may vary
bjm
September 23, 2023, 4:00pm
3
MRMARKV MATTHEWS:
Chatbot is useless.
Please allow all Norton pages content.
Please turn ad/content-blocker & VPN off.
Please allow all Norton cookies/ads/scripts/frames/trackers/beacons/etc.
Please allow all Norton pages content that may be blocked by browser extension &or built-in browser protection.
Please allow all Norton pages content in order to provide the best experience possible.
https://community.norton.com/en/comment/8539594#comment-8539594
In Chat dialog as soon as you can type text -> type "Live Agent" -> until you see "I am transferring you to a specialist for further assistance".
What's your geo-location/country? Are you United States?
Maybe, I can post Norton Support phone number, if you want.
bjm
September 23, 2023, 3:53pm
4
MRMARKV MATTHEWS:
How do I install anti-virus on a Lenovo Chromebook?
Chromebooks are not officially supported by Norton because of the proprietary Chrome OS being used. Although a variant of the Android OS, there are enough changes to make Norton apps incompatible.
Here is a Google support article on the protection included with a Chromebook. https://support.google.com/chromebook/answer/3438631
https://community.norton.com/en/comment/8539847#comment-8539847
Chromebook, Amazon devices (Kindle/Fire), and Huawei devices are unsupported.
https://support.norton.com/sp/en/us/home/current/solutions/v133891548
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fwiw ~
The 5 Best Antivirus Software for Chromebooks in 2023
https://www.lifewire.com/best-antivirus-software-for-chromebooks-4770661(link is external)
Note: lifewire.com is supported by ads