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I dont know whats up with my computer. I can open explorer but it says can not connect. I can open firefox but it says it can not connect. Someone said i might have a virus so i try to open norton to scan, and it wont open… The internet works cause AIM works and I am able to get on threw limewire but for how long i dont know.
ns4 wrote:
I dont know whats up with my computer. I can open explorer but it says can not connect. I can open firefox but it says it can not connect. Someone said i might have a virus so i try to open norton to scan, and it wont open.. The internet works cause AIM works and I am able to get on threw limewire but for how long i dont know.
Let's being by finding out theproduct name and version you are running. Also, which operating system are you using? Do you have multiple firewalls enabled? Any additional information on this problem is appreciated. Thanks!
Try to reinstall your Norton product, and during installation, allow it to download definitions and scan your PC. If you are able to install Norton, perform full system scan and remove any infected files. If you can't install the program, use Norton Removal Tool and try again. If you are still unable to install your product, you can use Free Online Scan or Norton Premium Services to remove a virus. The last one is fee-based.
If you are using Internet Explorer 7, start the browser without add-ons. Right click on it's desktop or start menu icon, and use "Start Wihtout Add-ons". You can also use the browser's Reset button, located in "Advanced Options". See if you can open web pages.