IP address disappearing from Realtek adapter

Norton Security | Norton Internet Security
1

Hi all recently bought Norton 360 which installed on a windows 7 64bit pc and I have noticed a message coming up regarding my Realtek adapter and my IP address saying that it has disappeared and is no longer being protected. It is a Realtek PCIe network adapter and I have been on to the Realtek website to download and install the latest drivers but still the problem persists. Has anyone else come across this problem and has a solution for a fix, could it be down to a faulty adapter? Surely if this was the case I would not be able to connect to the internet. My ISP is virgin media cable 50mbs and it is done through a dynamic IP address

2

Is it the 169.xxx and so on IP?

 

If it is - don't worry:

 

http://community.norton.com/t5/Norton-Internet-Security-Norton/Strange-IP-connection-upon-boot-up/m-p/536872#M172781

3

Hi Richluct,

 

Welcome!!

 

Please review the informations provided on the following threads:

http://community.norton.com/t5/Norton-Internet-Security-Norton/IP-Address-Has-Disappeared/m-p/492096

http://community.norton.com/t5/Norton-Internet-Security-Norton/IP-address-has-disappeared-from-adapter-Atheros-AR5009/m-p/139153

 

You don't have to worry about this, it's just a status message for the network adapter you use.

 

Thanks,

HarryP

4

Hi richlust,

 

It is the network that has disappeared and is no longer being protected, not the adapter.  In other words, there is no longer a connection there for the firewall to montor and protect.  Once the connection is reestablished, Norton will inform you that it is protecting your connection to a newly discovered network.  It is just Norton logging when you are connected to a network and when you are not - it is all normal.

5

Thanks everyone, thought i would be better safe than sorry but reading all the links posted it all becomes clear so thanks all

 

Rich :smileyhappy:

6

Hey, that's part of what we're here for. When it's this easy to get a bunch of free expert consults (essentially crowdsource your question to a reputable crowd LOL), it is indeed better safe than sorry!