Every year I have waited to upgrade to the latest version. I have been trouble free with NIS 2012 and do not want to create any problems. Is NIS 2013 solid or should I just stay with 2012 until next years product (which I wouldn't upgrade to when it first comes out anyway). Am I being too cautious?
Every year I have waited to upgrade to the latest version. I have been trouble free with NIS 2012 and do not want to create any problems. Is NIS 2013 solid or should I just stay with 2012 until next years product (which I wouldn't upgrade to when it first comes out anyway). Am I being too cautious?
I've had multiple issues with 2013 which still continue after using the Norton Removal Tool and reinstalling 2013 on two separate occasions since installing Windows 8 just this past June. The issues are reminiscent of Norton 2008 and Symantec "went back to the drawing board and completely rewrote the program from the ground up" for Norton 2009. Since then it's been nothing but updates and patches, and it's time for another rewrite. I've been using Norton because it lets me customize every aspect of the program, but the only reason I'm still using it now is because I get it for free through Comcast. But after the issues I've been having with Norton 2013, that's going to change because in the past two months, Norton has become the virus in my system.
Hi bww
Some people are reporting that it uses more of the systems specifications so if you have an older machine you may encounter this. If you do choose to upgrade may I suggest downloading the full new version and installing that rather than upgrading with patches. Something to consider is that if you try the new version and encounter problems you can revert to the 2012 version. Please repost if you require details about reverting to the 2012 version.
If you install a full version and have only one user licence you should log into your Norton account and delete the current user, there may be a time delay before it is deleted.
After installing Norton, run live updates as many times as it takes to get, no more live updates, restarting as required.
You might like to backup the personal data and you’ll need to backup or export in both formats your identity safe and any other users identity safe if it is used, before doing the above.
ATB
intesec
bww,
What version of Windows are you running ?
I'm still running NIS 2012 on my working computer mainly because I do support here and so let others handle the changes. But I do have 2013 versions on my testbeds running Windows 8 (and WIndows 7 previously) and have not had problems but then I don't use the Identity Safe.
Stick with NIS 2012 NIS 2013 has been a poor release with far too many issues. Many people have given up on it entirely and will continue to stick with 2012 until Symantec demonstrate they can deliver a better product.
intesec:
> Some people are reporting that it uses more of the systems specifications
Translation:
2013 is slower than 2012.
2012 is slower than 2011.
> I suggest downloading the full new version and installing that
> rather than upgrading with _patches_
That doesn't work. Norton (historically) hasn't had the _actual current version_ on the Norton download site.
Instead they download a _previous_ version of the current year's product.
This is why everyone in this forum always says "keep clicking on Liveupdate until it doesn't update any more."
In the past, someone posted in this forum a third party website that downloads a newer version than Norton downloads!
That's disturbing because:
1) For security reasons, it's not recommended to download any application from any site other than its developer.
2) And if you should ever feel compelled to violate that good advice, be certain that it's not your antivirus application.
Then, having downloaded an older version of the current year's product and Liveupdated it several times, Norton often leaves hundreds of megabytes of older files laying around, i.e., from the version that you downloaded.
bww:
> Every year I have waited to upgrade to the latest version.
That's a smart move.
Everyone should do that every year.
Unless you have a test machine to install it on.
> Is NIS 2013 solid or should I just stay with 2012 until next years product
See posts from 65cobra and asihfer.
To add to my previous post, when I went to Windows 8 (64-bit) in June it was a completely fresh install using a brand new 3TB Hard drive. Every program was reinstalled from scratch, all the same version as before, so it's not like there was anything lingering. The only difference is I'm using StartIsBack to bypass the Start screen for the look and feel of my old Windows 7 desktop. In other words there isn't anything Norton can pin on my system that would cause it to act the way it has.
Is the 2012 version of Norton System Security compatible with Windows 8 (64bit)? If so, I may go back to that version.
Thank you all for the feedback.. I am running Windows 7 Professional and NIS 2012 is working perfectly for me. After thinking about it I will just stay with 2012 and leave well enough alone.
Thank you for all the replies.
Hi bww,
The only problem is that when you will upgrade IE to version 10, if you haven't done that already, IE 10 doesn't behave correctly with it's "back" button when NIS 2012 is installed.
Regards,
Apostolos wrote:Hi bww,
The only problem is that when you will upgrade IE to version 10, if you haven't done that already, IE 10 doesn't behave correctly with it's "back" button when NIS 2012 is installed.
Regards,
I'm using WIndows 7 Home Premium 32 bit with IE 10 and NIS 2012 and my back button works fine -- I just tried it here on your message by going to the Message Listing and then clicking on the back button and here I am back on your message as you can see.
I am not using Compatibility VIew on this website but I do on some others like Compuserve which needs it for all sorts of functions including the reply editor.
Is thei Back Button thing your own experience or that of others too that you have come across?
I was one of the more strident critics of let's call it " V 2013 ", and reverted to 2012, myself. However, since version 20, it has been stable on my machine. If you do a clean install on a properly maintained machine, you should have no problems.
Norton V 20.4.0.40 didn't make any difference on my machine and it was a clean install per my previous posts.
Hi Hugh,
Try on a Windows HP 64 bit machine and you will see.
The issue I described was reproducible on 2 machines and this was the main reason why I upgraded to NIS v. 20.
In a few words, when I was browsing inside a webpage, and clicked the "back' button IE instead of just revert one page before was constantly reverted to the main Google page where the initial request took place.
The problem was immediately solved with NIS 2013.
NIS 2012 was working fine with IE 9 but not with IE 10. (running without EPM but even that way IE 10 main process opens in 64 bit platform and all subsequent iexplore.exe processes open 32 bit).
Apostolos wrote:Hi Hugh,
Try on a Windows HP 64 bit machine and you will see.
The issue I described was reproducible on 2 machines and this was the main reason why I upgraded to NIS v. 20.
In a few words, when I was browsing inside a webpage, and clicked the "back' button IE instead of just revert one page before was constantly reverted to the main Google page where the initial request took place.
The problem was immediately solved with NIS 2013.
NIS 2012 was working fine with IE 9 but not with IE 10. (running without EPM but even that way IE 10 main process opens in 64 bit platform and all subsequent iexplore.exe processes open 32 bit).
Hi, I am the original poster and I have an HP Pavilian dv7 running ie 10 and 64 bit windows pro and the back space works fine for me. I have decided to just stick with 2012. I purchase the 3 user NIS every year from frys when they have their specials so I don't really spend too much money and then just use the keys for all our systems (3). Right now we are all comfortable with 2012.. Next January when my subscription runs out we will see then.
I no longer have a WIndows 7 64 test bed -- used the space for Windows 8 -- so I can't check but I see our OP has not got the problem......