Is Norton Secure VPN compatible with Qualcomm Atheros AR938x Wireless Network Adapter?

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1.    Is Norton Secure VPN compatible with Qualcomm Atheros AR938x Wireless Network Adapter?
    a.    My Norton Secure VPN continuously FAILS to connect to WiFi.
    b.    I have no connection to Network Card - Intel® I211.
    c.    Was initially OK when I first downloaded Norton 360 but now fails to activate, will NOT connect to WiFi.
    d.    Norton Secure VPN: Version: 4.2.0.13. Serial Number: [Removed]. Device ID: [Removed]
        i.    * N360Downloader.exe (Product Key: [Removed]). Initial Download: 09/28/21. Ver 5.27.0.4. Identified: 10/21/21 at 04:37:32 PM

2.    Events:
    a.    09/28/21    Norton    09/28/21    Downloaded Norton Installation Files. {DSP-N360-xxxxxxxxx}. J:\Downloads TP.September 28, 2021, 09:40:55 PM
    b.    10/13/21    Network 1211    10/13/21    PCD-Intel(R) I211 Gigabit Network Connection. (NO CABLE) Serial Number: [Removed]
    c.    10/18/21    Norton    10/18/21    UNINSTALLED VPN & Norton 360. 03:48 PM 10/18/21
    d.    10/20/21    MS Defender    10/20/21    MS Defender Firewall is NOT Active, using other providers. 12:45 PM 10/20/21
    e.    11/01/21    Norton 360    11/01/21    Norton 360 Updated. 02:02 PM 11/01/21.
    f.    11/26/21    Norton VPN    NortonSecurity.exe, App Crash - 11/26/2021 6:16 PM. App Ver: 17.2.3.57. Excep Code: c0000005. Fault Offset:     000000000003248b. Module Name:     SecureVPN.dll. ModuleVer: 5.1.0.27.

3.    My PC Analysis:
    a.    Internet connection: My WiFi works fine except for Norton VPN.
    b.    Exception in firewall: Windows Security is OFF; cannot locate FIREWALL in Norton 360!
    c.    Update and restart Norton Secure VPN: Done so numerous times.
    d.    Change your DNS settings: Not sure how to do this change!
    e.    Connect to another virtual location: Did not help!
    f.    Reinstall the WAN Miniport drivers: Not sure how to do this change!
    g.    Refresh network settings: Done so numerous times.

[Edit: Removed personally identifiable information to conform with the Participation Guidelines and Terms of Service]

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Hello again. Your ethernet device drivers are located here at this link. Your WiFi adapter drivers ( if you are Windows 10 ) are available here. I would update both and reboot your computer, then recheck for the condition you are seeing still being present. 

The Norton 360 firewall settings are found as shown below: Open the main Norton user interface, find and click SETTINGS. In the next dialog look to the left side and find Firewall, open it. On the general tab as shown, see Firewall Reset, click the word Reset in blue.

Add your WiFi connection into your Norton network trust and reboot:

norton network trust 1.png

SA

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Hello Bubba 4044. I have asked information you posted regarding product serial numbers to be removed for your protection. 

SA