Is Norton Utilities 15 reliable?

I'm curious as to why there is no information available for Norton Utilities 15 such as quck fixes or even a manual?  I am using a trail version of it and have had numerous problems on different computers.  

 

On one computer I had to transfer all files from my D, E, and F drives, do a low level format before Norton Utilities 15 would allow me to optimize them.

 

I'm also now being told by Norton Utilities 15 that 2 of my computers have Solid State Drives or Flash Drives and asks me if I want to continue on the boot optimization.  Neither computer has a Solid State Drive or Flash Drive.

 

Lastly I'm not even able to run Smart Update to update to 15.0.0.124 from 15.0.0.122 on my laptop.

 

Where is any good support for this product?  I'm surprised that it is still available for purchase on Symantec website.  Personally I don't think I would ever purchase this product after all the problems I have experienced with it.

 

Anybody else having similar problems with this software?