This is probably the least (or one of the least) important suggestions about the improvement of the NIS product, but if it is deemed with any value at all, its implementation is so simple -- or so I think -- that it could be done in no time at all.
I think the ID Safe lock is working in reverse...
I posted my observation to the NIS forums and one Symantec Employee responded with this:
viveksu wrote:
Hi,
Locked Icon means you are logged into Identity Safe with the password.
Unlocked Icon means you are not logged into Identity Safe with the password.
This, however, didn't seem to me as anything more or anything less than what I had already said and disagreed with, so I further explained my thoughts as follows:
Quote
viveksu,
I do NOT dispute what you say. In fact, you just corroborate what I had said in my own words... My point was, logically thinking, it seems to me that it should be the other way around. When I look at my locker box and see its lock "open" I learn immediately that my box is open to whomever wishes to take a pick at its contents... Is this not true? Conversely, if I see the lock "closed" I am assured that the contents of my box are safer.
I hope you agree with my way of thinking...
Of course, one can always adapt to the idea that Norton programmers see it in reverse and that, basically, "open" is locked and "closed" is open. Not the end of the world of course, just plain awkward, in my humble view.
End of quote
So that's how I see it about the way the lock works in Norton's Safe ID. In just a few words: I would think that, as in real life, when the lock is closed, it should mean the safe is closed, and its contents can only be accessed with a combination key (or a password). And when it shows open it should mean exactly that -- the safe is open for business...
What am I missing? All comments are welcome.
Lin Yu