Because of the problems noted here in the forum with ver 19.5.0.145 I have turned off Automatic Live Update on 2 of my systems. It was already too late for 1 PC which got updated yesterday morning before I could stop it.
But, this also stops virus definition updates. Is there a way to manually download & install the new definitions without getting the program version update?
and just run the exe on your machine. Please note it would just install the virus definitions and no product updates are available in these exe's and we call it as Intelligent Updater. Let us know if you have any queries.
Because of the problems noted here in the forum with ver 19.5.0.145 I have turned off Automatic Live Update on 2 of my systems. It was already too late for 1 PC which got updated yesterday morning before I could stop it.
But, this also stops virus definition updates. Is there a way to manually download & install the new definitions without getting the program version update?
and just run the exe on your machine. Please note it would just install the virus definitions and no product updates are available in these exe's and we call it as Intelligent Updater. Let us know if you have any queries.
Regards,
Prasanna
I went to the webpage you posted & downloaded the first file on that page. I have NIS 2012 ver 19.2.0.10 installed on a Win7 Pro x64 SP1 laptop and I am logged in with an admin level user account. I selected the downloaded file and 'Ran as Administrator' but it failed.
What did I do wrong?
Here is the error txt file:
Tue Jan 31 11:57:46 2012 : ****************************************************************** Tue Jan 31 11:57:46 2012 : Starting Intelligent Updater - Version 5.1.0.9 Tue Jan 31 11:57:46 2012 : ****************************************************************** Tue Jan 31 11:57:46 2012 : AUTH SYMSIGNED BEGIN: Started. Tue Jan 31 11:57:46 2012 : AUTH SYMSIGNED CLASS3 BEGIN: Entering CriticalSection Initialization . Tue Jan 31 11:57:46 2012 : AUTH SYMSIGNED CLASS3: Succeeded find the class 3 ID, returning TRUE. Tue Jan 31 11:57:46 2012 : AUTH SYMSIGNED END: Finished processing. Returns TRUE Tue Jan 31 11:57:46 2012 : IU RES SYMSIGNED SUCCESS: Successfully verified Symantec Signature for the iuResource.dll Tue Jan 31 11:57:46 2012 : IU RES LOAD: Successfully loaded the resource file.. Tue Jan 31 11:57:46 2012 : IU MODE: IU is running is FULL mode. Tue Jan 31 11:58:07 2012 : CONFIG LOAD SUCCESS: Successfully loaded the configuration file: iuConfig.xml. Tue Jan 31 11:58:07 2012 : IU INFO: File-name : 20120130-035-v5i32.EXE Tue Jan 31 11:58:07 2012 : IU INFO: Creation-date : 20120130 Tue Jan 31 11:58:07 2012 : PROCESSING ENTRY: VIRSCAN.zip - Virus Definitions Tue Jan 31 11:58:07 2012 : Entry details: Tue Jan 31 11:58:07 2012 : Update-File: VIRSCAN.zip Tue Jan 31 11:58:07 2012 : Update-Desc: Virus Definitions Tue Jan 31 11:58:07 2012 : Auth DLL Name: SAVIUAuth Tue Jan 31 11:58:07 2012 : Auth DLL Location: local Tue Jan 31 11:58:07 2012 : Auth Content-Type: virus definitions x32 Tue Jan 31 11:58:07 2012 : Deploy Content-Type: virus definitions x32 Tue Jan 31 11:58:07 2012 : Deplo DLL Name: SAVIUDeploy Tue Jan 31 11:58:07 2012 : Deploy DLL Location: local Tue Jan 31 11:58:07 2012 : AUTH DLL LOCATION: IU will read the DLL location from registry - SAVIUAuth Tue Jan 31 11:58:07 2012 : REG SUCCESS: Success while opening key Tue Jan 31 11:58:07 2012 : REG FAILURE: Failed while reading the value for key named Tue Jan 31 11:58:07 2012 : DEPLOY DLL LOCATION: IU will read the DLL location from registry - SAVIUDeploy Tue Jan 31 11:58:07 2012 : REG SUCCESS: Success while opening key Tue Jan 31 11:58:07 2012 : REG FAILURE: Failed while reading the value for key named Tue Jan 31 11:58:07 2012 : IGNORE ENTRY: Ignoring entry for VIRSCAN.zip because of registry read failure. Error occurred while reading the path for the Authorization DLL from the registry. Tue Jan 31 11:58:07 2012 : IU failed while deploying V because a compatible product could not be found on the system. Please make sure that a compatible Symantec product is installed on the system. Tue Jan 31 11:58:07 2012 : PROCESSING ENTRY: VIRSCAN.zip - Virus Definitions Tue Jan 31 11:58:07 2012 : Entry details: Tue Jan 31 11:58:07 2012 : Update-File: VIRSCAN.zip Tue Jan 31 11:58:07 2012 : Update-Desc: Virus Definitions Tue Jan 31 11:58:07 2012 : Auth DLL Name: ISAuthDLL Tue Jan 31 11:58:07 2012 : Auth DLL Location: local Tue Jan 31 11:58:07 2012 : Auth Content-Type: virus definitions x32 Tue Jan 31 11:58:07 2012 : Deploy Content-Type: virus definitions x32 Tue Jan 31 11:58:07 2012 : Deplo DLL Name: ISDeployDLL Tue Jan 31 11:58:07 2012 : Deploy DLL Location: local Tue Jan 31 11:58:07 2012 : AUTH DLL LOCATION: IU will read the DLL location from registry - ISAuthDLL Tue Jan 31 11:58:07 2012 : REG SUCCESS: Success while opening key Tue Jan 31 11:58:07 2012 : REG FAILURE: Failed while reading the value for key named Tue Jan 31 11:58:07 2012 : DEPLOY DLL LOCATION: IU will read the DLL location from registry - ISDeployDLL Tue Jan 31 11:58:07 2012 : REG SUCCESS: Success while opening key Tue Jan 31 11:58:07 2012 : REG FAILURE: Failed while reading the value for key named Tue Jan 31 11:58:07 2012 : IGNORE ENTRY: Ignoring entry for VIRSCAN.zip because of registry read failure. Error occurred while reading the path for the Authorization DLL from the registry. Tue Jan 31 11:58:07 2012 : IU failed while deploying V because a compatible product could not be found on the system. Please make sure that a compatible Symantec product is installed on the system. Tue Jan 31 11:58:07 2012 : PROCESSING ENTRY: VIRSCAN.zip - Virus Definitions Tue Jan 31 11:58:07 2012 : Entry details: Tue Jan 31 11:58:07 2012 : Update-File: VIRSCAN.zip Tue Jan 31 11:58:07 2012 : Update-Desc: Virus Definitions Tue Jan 31 11:58:07 2012 : Auth DLL Name: Norton X32 AuthDLL Tue Jan 31 11:58:07 2012 : Auth DLL Location: local Tue Jan 31 11:58:07 2012 : Auth Content-Type: VirusDefs Tue Jan 31 11:58:07 2012 : Deploy Content-Type: VirusDefs Tue Jan 31 11:58:07 2012 : Deplo DLL Name: Norton X32 DeployDLL Tue Jan 31 11:58:07 2012 : Deploy DLL Location: local Tue Jan 31 11:58:07 2012 : AUTH DLL LOCATION: IU will read the DLL location from registry - Norton X32 AuthDLL Tue Jan 31 11:58:07 2012 : REG SUCCESS: Success while opening key Tue Jan 31 11:58:07 2012 : REG FAILURE: Failed while reading the value for key named Tue Jan 31 11:58:07 2012 : DEPLOY DLL LOCATION: IU will read the DLL location from registry - Norton X32 DeployDLL Tue Jan 31 11:58:07 2012 : REG SUCCESS: Success while opening key Tue Jan 31 11:58:07 2012 : REG FAILURE: Failed while reading the value for key named Tue Jan 31 11:58:07 2012 : IGNORE ENTRY: Ignoring entry for VIRSCAN.zip because of registry read failure. Error occurred while reading the path for the Authorization DLL from the registry. Tue Jan 31 11:58:07 2012 : IU failed while deploying V because a compatible product could not be found on the system. Please make sure that a compatible Symantec product is installed on the system. Tue Jan 31 12:02:16 2012 : ****************************************************************** Tue Jan 31 12:02:16 2012 : Starting Intelligent Updater - Version 5.1.0.9 Tue Jan 31 12:02:16 2012 : ****************************************************************** Tue Jan 31 12:02:16 2012 : AUTH SYMSIGNED BEGIN: Started. Tue Jan 31 12:02:16 2012 : AUTH SYMSIGNED CLASS3 BEGIN: Entering CriticalSection Initialization . Tue Jan 31 12:02:16 2012 : AUTH SYMSIGNED CLASS3: Succeeded find the class 3 ID, returning TRUE. Tue Jan 31 12:02:16 2012 : AUTH SYMSIGNED END: Finished processing. Returns TRUE Tue Jan 31 12:02:16 2012 : IU RES SYMSIGNED SUCCESS: Successfully verified Symantec Signature for the iuResource.dll Tue Jan 31 12:02:16 2012 : IU RES LOAD: Successfully loaded the resource file.. Tue Jan 31 12:02:16 2012 : IU MODE: IU is running is FULL mode. Tue Jan 31 12:02:19 2012 : CONFIG LOAD SUCCESS: Successfully loaded the configuration file: iuConfig.xml. Tue Jan 31 12:02:19 2012 : IU INFO: File-name : 20120130-035-v5i32.EXE Tue Jan 31 12:02:19 2012 : IU INFO: Creation-date : 20120130 Tue Jan 31 12:02:19 2012 : PROCESSING ENTRY: VIRSCAN.zip - Virus Definitions Tue Jan 31 12:02:19 2012 : Entry details: Tue Jan 31 12:02:19 2012 : Update-File: VIRSCAN.zip Tue Jan 31 12:02:19 2012 : Update-Desc: Virus Definitions Tue Jan 31 12:02:19 2012 : Auth DLL Name: SAVIUAuth Tue Jan 31 12:02:19 2012 : Auth DLL Location: local Tue Jan 31 12:02:19 2012 : Auth Content-Type: virus definitions x32 Tue Jan 31 12:02:19 2012 : Deploy Content-Type: virus definitions x32 Tue Jan 31 12:02:19 2012 : Deplo DLL Name: SAVIUDeploy Tue Jan 31 12:02:19 2012 : Deploy DLL Location: local Tue Jan 31 12:02:19 2012 : AUTH DLL LOCATION: IU will read the DLL location from registry - SAVIUAuth Tue Jan 31 12:02:19 2012 : REG SUCCESS: Success while opening key Tue Jan 31 12:02:19 2012 : REG FAILURE: Failed while reading the value for key named Tue Jan 31 12:02:19 2012 : DEPLOY DLL LOCATION: IU will read the DLL location from registry - SAVIUDeploy Tue Jan 31 12:02:19 2012 : REG SUCCESS: Success while opening key Tue Jan 31 12:02:19 2012 : REG FAILURE: Failed while reading the value for key named Tue Jan 31 12:02:19 2012 : IGNORE ENTRY: Ignoring entry for VIRSCAN.zip because of registry read failure. Error occurred while reading the path for the Authorization DLL from the registry. Tue Jan 31 12:02:19 2012 : IU failed while deploying V because a compatible product could not be found on the system. Please make sure that a compatible Symantec product is installed on the system. Tue Jan 31 12:02:19 2012 : PROCESSING ENTRY: VIRSCAN.zip - Virus Definitions Tue Jan 31 12:02:19 2012 : Entry details: Tue Jan 31 12:02:19 2012 : Update-File: VIRSCAN.zip Tue Jan 31 12:02:19 2012 : Update-Desc: Virus Definitions Tue Jan 31 12:02:19 2012 : Auth DLL Name: ISAuthDLL Tue Jan 31 12:02:19 2012 : Auth DLL Location: local Tue Jan 31 12:02:19 2012 : Auth Content-Type: virus definitions x32 Tue Jan 31 12:02:19 2012 : Deploy Content-Type: virus definitions x32 Tue Jan 31 12:02:19 2012 : Deplo DLL Name: ISDeployDLL Tue Jan 31 12:02:19 2012 : Deploy DLL Location: local Tue Jan 31 12:02:19 2012 : AUTH DLL LOCATION: IU will read the DLL location from registry - ISAuthDLL Tue Jan 31 12:02:19 2012 : REG SUCCESS: Success while opening key Tue Jan 31 12:02:19 2012 : REG FAILURE: Failed while reading the value for key named Tue Jan 31 12:02:19 2012 : DEPLOY DLL LOCATION: IU will read the DLL location from registry - ISDeployDLL Tue Jan 31 12:02:19 2012 : REG SUCCESS: Success while opening key Tue Jan 31 12:02:19 2012 : REG FAILURE: Failed while reading the value for key named Tue Jan 31 12:02:19 2012 : IGNORE ENTRY: Ignoring entry for VIRSCAN.zip because of registry read failure. Error occurred while reading the path for the Authorization DLL from the registry. Tue Jan 31 12:02:19 2012 : IU failed while deploying V because a compatible product could not be found on the system. Please make sure that a compatible Symantec product is installed on the system. Tue Jan 31 12:02:19 2012 : PROCESSING ENTRY: VIRSCAN.zip - Virus Definitions Tue Jan 31 12:02:19 2012 : Entry details: Tue Jan 31 12:02:19 2012 : Update-File: VIRSCAN.zip Tue Jan 31 12:02:19 2012 : Update-Desc: Virus Definitions Tue Jan 31 12:02:19 2012 : Auth DLL Name: Norton X32 AuthDLL Tue Jan 31 12:02:19 2012 : Auth DLL Location: local Tue Jan 31 12:02:19 2012 : Auth Content-Type: VirusDefs Tue Jan 31 12:02:19 2012 : Deploy Content-Type: VirusDefs Tue Jan 31 12:02:19 2012 : Deplo DLL Name: Norton X32 DeployDLL Tue Jan 31 12:02:19 2012 : Deploy DLL Location: local Tue Jan 31 12:02:19 2012 : AUTH DLL LOCATION: IU will read the DLL location from registry - Norton X32 AuthDLL Tue Jan 31 12:02:19 2012 : REG SUCCESS: Success while opening key Tue Jan 31 12:02:19 2012 : REG FAILURE: Failed while reading the value for key named Tue Jan 31 12:02:19 2012 : DEPLOY DLL LOCATION: IU will read the DLL location from registry - Norton X32 DeployDLL Tue Jan 31 12:02:19 2012 : REG SUCCESS: Success while opening key Tue Jan 31 12:02:19 2012 : REG FAILURE: Failed while reading the value for key named Tue Jan 31 12:02:19 2012 : IGNORE ENTRY: Ignoring entry for VIRSCAN.zip because of registry read failure. Error occurred while reading the path for the Authorization DLL from the registry. Tue Jan 31 12:02:19 2012 : IU failed while deploying V because a compatible product could not be found on the system. Please make sure that a compatible Symantec product is installed on the system.
You have an x64 system, so you need to scroll down until you see the downloads for the x64 platforms. Download the first of those and try again. The one you downloaded is for 32-bit Windows, but you have a 64-bit Windows. Nothing bad happened when you tried to install it, but you need the proper 64-bit file for it to work.
and just run the exe on your machine. Please note it would just install the virus definitions and no product updates are available in these exe's and we call it as Intelligent Updater. Let us know if you have any queries.
Regards,
Prasanna
I went to the webpage you posted & downloaded the first file on that page. I have NIS 2012 ver 19.2.0.10 installed on a Win7 Pro x64 SP1 laptop and I am logged in with an admin level user account. I selected the downloaded file and 'Ran as Administrator' but it failed.
What did I do wrong?
it sounds like youhavechosenthe wrong package.you should select theappropriate type (x64)>>>20120131-003-v5i64.exe