Issues with a closed subscription

[bjm]

@Peter_Borg

I changed from 360 Deluxe Plus to Utilities Ultimate after I lost access to my 360 Deluxe Plus subscription. This change over was done by a Norton support person.
I renewed my Utilities Ultimate subscription in May. My PC and 2 other devices are scanned daily and the subscription shows as active.
The issue I am having is that I am constantly getting emails from Norton saying that my PC is not protected as my 360 Deluxe Plus subscription has expired.
I keep hitting a brick wall trying to contact Norton Support.

Hello @Peter_Borg
~ Norton Utilities Ultimate is not device security

Features of Norton Utilities Ultimate here
Features of Norton 360 here

Please review: Contact Norton Support

@Peter_Borg

I keep hitting a brick wall trying to contact Norton Support.

Please share what happens when you try to contact Norton support via Chat | Phone | Social support.

are you United States?
Norton support 1-800-745-6061 or 1-800-745-6034

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I scratch my head…wondering why I’m able to readily reach Norton Chat support and you (some users) cannot.

Care to share your geo-location/country. We’ll try to post Norton support phone number…your location.

fwiw ~ as test:

Please review: Contact Norton Support