I've been charged three times an still do not have an active subscription on my account

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1

I got charged three times and have three cancellation emails but none of them say anything about a refund, I just want to know if I'm getting my money back

2

@Josu

Please post progress
Thank you

3

1) I've been charged three times an still do not have an active subscription on my account
I got charged three times and have three cancellation emails

2) but none of them say anything about a refund, I just want to know if I'm getting my money back

1) Did you cancel recurring subscription service?
Did you remove payment information?
You've been charged three times by Norton? 

2) Did you request refund?
Do you have a Norton product subscription? 
Did you contact Norton Official Support for explanation? 

4

Users may stop/cancel recurring subscription service any time after product setup/activation

Stop your Norton subscription from automatically renewing
Most of our services are offered as automatically renewing subscriptions to help our customers avoid lapses in their service. With an automatically renewing subscription, you have continuous access to your service without having to worry about expiration dates. However, if you prefer to turn off Auto Renewal, use the information below to change your renewal settings on your account page.
[...]

https://support.norton.com/sp/en/us/home/current/solutions/kb20090818144126EN 

Norton subscriptions are recurring term subscriptions.  Norton subscription requires user account and user payment method for recurring subscription service.  Virus Protection Promise requires user activate automatic renewal.

Norton subscription purchase includes Automatic Renewal Service. At the end of Your Service Period, the Service will be renewed and Your payment method will be charged the then-current renewal price (plus applicable taxes) automatically, without any additional action by You. At any time after Your purchase, You may change Your subscription settings, including cancelling Your automatic renewal, at my.norton.com.

Please see your Norton account to manage licenses / subscriptions.
https://my.norton.com/extspa/account/subscriptions

When you stop your subscription from automatically renewing:

  • Your subscription will continue through the end of your already paid subscription term, after which it will end and not automatically renew.

  • It typically takes a few hours from your request for the change to take effect.

  • Any benefits associated with automatically renewing subscriptions may end when you stop your subscription from automatically renewing.

Learn more about your automatically renewing subscription
https://support.norton.com/sp/en/us/home/current/solutions/kb20080417115558

FAQ: Norton subscription and renewal
https://support.norton.com/sp/en/us/home/current/solutions/v126985328

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cancelling recurring subscription service - does not request refund

Please review: How To - submit Cancellation & Refund Request topic