Last New question on NIS2010 installation

Norton Security | Norton Internet Security
1

Windows Vista 32 bit Home premium with Vista SP2

Desktop PC connectec to DSL Modem (No router)

NIS 2010

 

Ok the is in regards to the installation of NIS 2010 from an instore purchase (CD bought at Target stores)

 

OK the older Norton Product was removed via the uninstall programs feature of Windows Vista

NRT was then used several times, and no Norton files were left n my computer

Then did the installation of NIS 2010 via the CD

Installation went well, without any problems

 

When Activate the product portion  came up, I reconnected to the internet activated the product key and then ran live update

After updates werer found, downloaded, and installed, I restarted my computer as instructed ( by the on screen prompt)

 

When my computer restarted, I saw the NIS 2010 icon with the green check mark

I also saw that I had established an internet connection

 

Ran Live update again

Updates found, downloaded, and processed

 

Did this several time until no more updates found

 

Now my questions are (regarding the initial live updating of the new product):

 

1. When prompted by NIS 2010 to "restart" the computer, I notice that there is still the sound of activity (Like hard drive activity)and the computer lights seem to be running/flashing like there is stil activity

So  should I wait a few minutes before restarting? Or can I restart as soon as the product instructs me to do so?

2. After I restart the computer, the Norton 2010 icon appears and I also get an internet connection right after that

    (the small globe over 2 small computers). But I continue to see the computer light being active, sounding like the computer is still processing 

So do I again need to wait a few minutes before clicking live update?

 

 

4. Guess what I'm trying to find is do I need to wait until there is no "activity" from my computer before initiating these activities (restart and Run Live Update)?

5. If I initiate Run Live update after I see the Norton Icon and see that I have an internet connection, BUT the computer still seems to have other activity, can that mess up the updates and the installation of the updates

I'm concerned that maybe I didi not wait enough time before running live update or before Restarting the computer and may have messed up the updates

 

  

 

2

I generally wait until the harddrive light stop blinking before restarting. I once restarted when its going and recieved an error of some kind. On startup, I usually just dive right when I see the green Norton logo and active connection. I don’t think you have to wait till the hard drive light stop blinking before updating. I once updated while updating quicktime with on problem. You would only have to wait on shut down.

3

Hi Calls,

 

When NIS requests the update, you can safely choose restart now. Windows will allow time for NIS and other programs to gracefully exit before initiating the restart of your computer.

 

Windows does not just immediately shut everything down unless you yourself force the restart to happen immediately. Instead Windows sends shut down notices to all running processes and programs and gives them a chance to finish their work before it restarts your computer.

 

Answer to #5, no this will not cause a problem. You can run live update at any time you wish. Your CPU is designed to multi-task and can handle this with no problems.

 

You are safe on all counts. :smileywink:

 

Best wishes.

Allen

4

Hi! Calls,

 

The answer to your question(s) depends upon what type of processor you have and how much memory your computer has.  In general your computer can prioritize what is being done on the fly and there is little trouble with the system handling multiple tasks at once.  As for the restart after the initial install of LiveUpdates your computer will not restart until it has completed all of the tasks currently being performed; if there is an issue you might presented with an End Program dialog box simply click Cancel and wait a couple minutes and try restarting the system again.  I do acknowledge that this is only a partial answer as I do not know the above mentioned items.

 

Tech83 :smileyhappy:

5

How can you force the restart to happen immediately? Through start menu? If I were you, I would wait about 5 seconds after hard drive light stop blinking before shuting down. Also be sure to save all data and close all running programs before the shut down. Plus, even with updates, I tend to say, I’ll restart later. Then I will close ie and shut down.

6

I also wanted to add that multi tasking may send your cpu to 100% and response will be sluggish. Opening up too many programs will eat ram and cpu, resulting in a sluggish pc.

7

HI Folks,

 

Regardless of how slow your CPU is, it is in fact designed to be multi-tasking and it will not "mess" things up. However if your CPU is slow, trying to do too many things at the same time can certainly slow your system to a crawl and you may wish to hold back on some activities until things have settled down some. For example you probably would not want to do an image backup and an anti-virus scan at the same time if you have a slow CPU.

 

Calls is talking about doing pretty routine things here, these things are not all that intensive so even with a slower CPU (Calls has Pentium 4 I believe) it should not cause things to slow down too much.

 

Tywin7, in response to your question. Sure you can force a shutdown such as hitting the restart button on the PC (certainly not recommended) and in Windows 7 there is a Force shutdown option if a user does not want to wait for some program or another to finish up.

 

Again, Calls is talking about pretty routine activities here. If NIS finishes an update you can choose to restart later if you desire but clicking restart now does not just cause all activity to stop. NIS and other programs will be allowed to finish and shut down gracefully.

 

Remember the question is regarding whether it is "safe" to do these things and it is. If things slow down too much because you are trying to do too much simultaneously, then you back off and don't do so many things at once. :smileywink:

 

Best wishes.

Allen

8

Is that pentium 4 with hyperthreading? Hyperthreading is the precursor to dual core cpus right?

9

Thanks all

 

I will be honest about this.

I again had uninstalled and then reinstalled NIS 2010. As I said, all went well with the reinstall of NIS 2010

 

But I am concerned that maybe I didi not give my  computer time enough to fully start up before initiating "run Live update"  gettting updates, downloading updates, and processing updates before "restarting" again

 

that maybe I ran that whole sequence of events

  • start up computer
  • run Live update
  • Check for updates
  • downlaod updates
  • process updates
  • restart computer

before the computer had a chance to fully startup?

That maybe I went through these process including  restart , before it was finished "completing starting" to begin with?

 

(and thus screwed things up?)

10
Tywin7 wrote:
Is that pentium 4 with hyperthreading? Hyperthreading is the precursor to dual core cpus right?

Yes that is correct. I don't recall if the CPU Calls has is hyperthread or not though.

 

Allen

11

I don’t think that it would screw things up. Just wait a minute or two after the light runs blinking to be on the safe side. I’ve encounter error messages if I restart before the computer clears browsing history.

12

Errors mean the error stop jaing sound.

13

If you wanna know if calls have hyperthreading, just call (ask) him.

14

Hi Calls,

 

If NIS reports it is Secure and does not notify you of any problems then you are fine. Don't worry so much.

 

Why did you once again uninstall and reinstall anyway?

 

Reinstalling your security software is not a game. Sorry I have to put it like it is. You really need to leave it alone and let it do its job.

 

At some point you really are going to cause a problem by doing this so much. But again, if NIS reports that it is secure then relax and let go.

 

Best wishes.

Allen

 

15
Tywin7 wrote:
If you wanna know if calls have hyperthreading, just call (ask) him.

I'm not concerned about it, that's why. It does not change anything I said. :smileywink:

 

Allen

16

Although it would be a good idea to check the history for any signs of slipped malware like tdds (blocked intrusion attempts)

17
Tywin7 wrote:
Although it would be a good idea to check the history for any signs of slipped malware like tdds (blocked intrusion attempts)

Please don't get that started again! First you need to know how to interpret what you see in history.

 

Check your PM.

 

Best wishes.

Allen

18

So Allen, if I'm  understanding correctly, then  it is ok to

  • start up computer
  • run Live update
  • Check for updates
  • downlaod updates
  • process updates
  • restart computer

    •  

    all within the span say of 5 minutes or so, and that will not cause any problems particularly with security?

    19

    No problem security wise.

    20
    Calls wrote:

    So Allen, if I'm  understanding correctly, then  it is ok to

  • start up computer
  • run Live update
  • Check for updates
  • downlaod updates
  • process updates
  • restart computer

    •  

    all within the span say of 5 minutes or so, and that will not cause any problems particularly with security?

    That is correct. Again, NIS and other applications are issued shut down notices so they can complete their work gracefully.

     

    Allen