purchased the package for 10 devices. My two phones both keep giving the msg that my license has been cancelled. I sign in and it tells me there is a server problem. This has been an issue since the day I installedlled this several weeks ago. I have tried to reinstall but nothing works.
Try going into the Norton Mobile Security, NMS app settings. Tap on the 3 bars at the top left of the NMS screen and tap on Settings. Scroll down to the Anti Theft section and turn off the Device Administrator setting. Now go to Android Settings - Apps. Scroll to the NMS app and clear the app cache and app Data. Restart the device and turn the Device Administrator setting back on. This will reset your NMS to a trial version. To get the full version back, open the NMS app, tap on the 3 bars at the top left, then tap Sign In. Enter your Norton Account information and you should have the full version again.
Then test to see if things work properly.