Hi, I am having trouble removing Trojan.Zeroaccess!inf4 from my computer, which I am assuming is associated with the Live Security Platinum fake av. I have tried to follow all the steps Nortan has directed me to do and have not been successful in deleting it. I am not very computer smart and have heard this virus is often associated with many other viruses so something I really don't want to mess with! I have seen Quads is the man for the job so He or anyone could offer me any assistance that would be greatly appreciated!!
I have a windows 7 64-bit, also have trend micro, K-states required anti virus
Joel