The Live Update feature on my Norton 360 (version 5) does not work. When I click "Run LiveUpdate," invariably I get the message "Unable to connect to the Norton Liveupdate server. Please check your Internet connection, while there is no problem with my Net connection at all. When I clicked on the 'More Info' link on the pane, I got the message "An error has occurred with Norton 360: Error 8921,253". I did everything that I was asked to do following the instructions on the pages provided by Nathan, but to no avail. Please help.
Did you try the instructions from the following Symantec KB?
http://us.norton.com/support/kb/web_view.jsp?wv_type=public_web&docurl=20110314131415EN
Yogesh
Try this----->
Open Norton-->Settings-->Administrative Settings---> Network Proxy-->Uncheck all boxes-->Apply-->OK.
Thanks a lot Dazza, Yogesh Mohan, and vigneash!
Dazza, I’m sorry, I’m a bit apprehensive about downloading the Malwarebytes Antimalware you have mentioned.
Yogesh, I used the link and all that I was asked to do. The problem persists. Thanks anyway for providing the link!
Vignesh, I did all that but to no avail. Thanks anyway for the tip!
The Live Update feature on my Norton 360 (version 5) does not work. When I click "Run LiveUpdate," invariably I get the message "Unable to connect to the Norton Liveupdate server. Please check your Internet connection, while there is no problem with my Net connection at all. When I clicked on the 'More Info' link on the pane, I got the message "An error has occurred with Norton 360: Error 8921,253". I did everything that I was asked to do following the instructions on the pages provided by Nathan, but to no avail. Please help.
i to have this problem with live updates telling me i have error 8921,253 am mug at this can some one help me
Did you try the steps in the support article that Yogesh posted?
http://us.norton.com/support/kb/web_view.jsp?wv_type=public_web&docurl=20110314131415EN
Make sure that you do not have any Parental Control or security products like Microsoft Security Essentials.