Live Update: Norton Virus Definitions X64 Failed to Complete

Just ran Norton Live Update Manually.

 

4 of the 5 updates were successful, however  "Norton Virus Definitions X64 Failed to Complete"

 

It is a recommended update, but hasn't installed..

 

My Norton 360 version is up to date.

 

What shall I do?

Thanks for your reply,

 

Just tried live update again, but still failed to complete.

 

I will try again in an hour, and will let you know..

 

Thanks for your help

Tried Norton Live Update again, but it is still failing to complete..

 

Anyone else got this problem?

pic.1.pngpic.2.pngLive update is still failing to complete

 

 

Live Update now working due to:

http://www.symantec.com/security_response/definitions/download/detail.jsp?gid=n95

 

Downloaded this, and live update is now functioning

 

Hi Karia,

 

Glad you got it sorted.

 

BTW, this is what I suggest after a user has tried for 24 hours and still can not get the updates.

 

Just to be on the safe side, please verify your system clock displays the correct, day, time and time zone.  This can also sometimes casue the siutuation you faced.

 

 

Just ran Norton Live Update Manually.

 

4 of the 5 updates were successful, however  "Norton Virus Definitions X64 Failed to Complete"

 

It is a recommended update, but hasn't installed..

 

My Norton 360 version is up to date.

 

What shall I do?

Hopfully this was just a short term isue rather than the old very long running problem. My one has now updated after giving it a short break.

Perhaps their servers are just busy?  I too had a failed update but after waiting just a couple of minutes it updated properly.

Hi @john7 @tommyboy52 ,

 

Sorry for the inconvenience. Can you please confirm if you are still facing Liveupdate issue? If yes then please post the Liveupdate error message screen shot.

 

Thanks,

Sunil G A

Norton Forums Administrator

Symantec Corporation

Live Update now working fine for me.....thanks for resolving!

I know my Live Update server has been a little crazy for me the past week or so.  At certain times of the day it has trouble connecting (or takes a long time) depending on when I click on a manual live update.  If I come back an hour later, it connects with no issues at all.  I figure it's just maybe a large demand on the servers during certain times?

Same error for me! Anyone working on this?

Summary dialog:

LiveUpdate B 13.11.22.png

 

Initial failure dialog: 

LiveUpdate A 13.11.22.png

 

Still needs a solution. JAF

New live update failed to complete after   MS November updates.

Norton Internet Security  21.1.0.18 Windows 7 64bit

Error: 8920, 223

Windows 7 Home Premium

7601.18247.amd64fre.win7sp1_gdr.130828-1532

Norton Autofix Results: 0 item(s)