Norton 360 for Windows version #?
OS details?
is you local external drive plugged in & powered?
you may need to re-plug your local ext drive
are you finding No local backups created yet?
are you finding Local backups → Manage &or Restore?
are you Local backups → DAS or NAS?
are you finding Drive disconnected
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fwiw ~ my boiler plate
Norton LiveUpdate + Restart (not Shut down) machine
If your Norton is not working as expected and you’ve tried Troubleshooting → Reset to Default &or Repair Norton & clean re-install Norton 360…then…reach out to Norton support.
Note: Reset to Default resets Cloud Backup
Download and run the Norton 360 Remover tool for Windows here
Maybe, try Troubleshooting → Record a performance issue &or Enable/Send debug logs
May be best to Contact Norton Support
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Please review: Get started using Norton 360 v24+ Cloud Backup [here]
with external drive plugged in…call Cloud Backup
then call Local backups
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Note: Local Backup offers Create new local backup up to 10 local backups
for example:
Do you find Manage
Did you click on Manage
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are you finding Re-authorization required? → Sign in
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We’re hoping Norton publishes and maintains an online, current, in-depth, indexed, searchable, illustrated/videos…Norton 360 v24+ User Guide