Logs - Thousands Of Them

Norton Security | Norton Internet Security
1

I have, literally, thousands of log files at:

 

Documents and Settings\All Users\Application Data\NortonInstaller\Logs

 

Windows Explorer took about 10 minutes to list them all.

 

They all have a dot 7z extension and seem to refer to a time and date, for instance '2011-06-19-09h14m44s.7z'.

 

Is it safe to delete them all?

 

Why do I get thousands of log files?

 

 

 

2

Hi,

 

if you would like to delete them, you can do it, but only remove the *.7z files.

 

Let us know the results.

3

Have you ever had a Norton Public Beta installed on this computer? When we conduct Public Betas, we set the PB version to create a lot of logs. This way, when you encounter an issue, we can get a comprehensive look at what's happening. There may be some remnant Public Beta code on your system, if you did not restore a backup after testing. Please let us know if you've had betas installed. Thnaks.

4

I have never had a beta installed on my PC.

 

There were over 179 thousand files.  A lot of the files have been created within the last 2 months - can I stop this?

5

Can you please tell us the exact version of your Norton product?
1. Open the main window
2. Click on Help & Support -> About menu
3. On the About window find the version number (it will look like this: 5.1.0.29)

Thanks!

6

Hi,

 

The version is 5.1.0.29

7

Did you updated to version 5 just recently?

8

Yes - it was done automatically.