Lost my authenticators, how can I get new ones?

Norton Security | Norton Internet Security
1

I lost my authenticators. Now I cannot log into my account. Is there any other way that I can get into my account?

2

@BenjaminWright_Jr Are you referring to backup codes? If that is the case and you cannot log into your account due to a lost password give this article a look:

SA

3

I know my user ID and password, but everytime I attempt to log in, it asks me for an authenticator code or a backup code, neiter of which I have.

4

Thanks for the clarification. IF, you have not already done so follow this article to setup 2FA authentication.

SA