Hi,
I really want to make this work and have had problems with 1 of my 2 macbooks. I just recently did a fresh wipe and reinstall of OSX 10.8.4, and new download and install of NOF. It installs fine. I'm able to add my children to the list. After the installer requests a reboot, I do that. Everything loads ok the first time, I log into each child's profile and make sure that it says it is being monitored.
The problem is any subsequent reboot after this and the Norton Family disappears from the Norton QuickMenu, leaving only the LiveUpdate option. Now none of my children are being monitored.
Below is my error log. Can someone please help?
-Andy