Some pages(the middle 4 pages) on the app on my macbook air M1 are un-clickable and grey.
Also the number of devices shown on the front page is 3, while I could see the number is 1 on the website. And that 1 device I see on website is my phone, not my macbook.
Hello, while I have not experienced this issue. I would uninstall Norton completely and install it again or contact Norton support, if it doesn’t resolve this issue
Dear my kind sir:
I’ve first tried to contact Norton support, which was full of obstacles and unhelpful;
then I tried install Norton again, and all the problems are seemed to be solved.
I won’t say your suggestion is fancy and superb, as it’s just re-installing the app; but your words did encourage me to keep trying while I was frustrated by the Norton support, and your words led me to a good situation. So I’m thankful for your kindness. Thank you again!
