Just installed NIS 2013 on Windows 7. Everything seems to be functioning normally except the main user interface window won't open, so no access to the settings. (As a test, I put NIS 2012 back in and that main window functions normally.)
I've uninstalled using the Norton Removal Tool and reinstalled. Also used some root checker application I got from the Norton site.
Sometimes when I try to call up the main window I receive this error message:
Symantic Service Framework Has Stopped Working
Problem signature:
Problem Event Name: APPCRASH
Application Name: ccSvcHst.exe
Application Version: 12.2.1.4
Application Timestamp: 50be99af
Fault Module Name: uiMain.dll
Fault Module Version: 20.2.1.22
Fault Module Timestamp: 50ee583c
Exception Code: c0000005
Exception Offset: 0002cca3
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Anyone else have this happen?
Any thoughts to correct?