Main Window doesn't open

Norton Security | Norton Internet Security
1

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2

Hello,

 

I am trying to help my boss who recently upgraded to Norton 360 v2.  He says to have downloaded it and install it.  When I try to open the main window, a box comes up showing it configuring, then to live update, then the box dissappears.  Not sure why.  Any help would be great.  Thanks

3

Hello Ernieo - please try the steps listed in the following Knowledge Base article:

 

http://www.symantec.com/norton/support/kb/web_view.jsp?wv_type=public_web&docurl=20071204044919EN&lg=en&seg=hho&ct=us

 

If that fails to resolve the problem, you can continue through to a Support representative by clicking on "Contact Us" in the lower right-hand corner of the One Click Support dialog.

 

Thanks,

 

Matt