Main window won't open

Using MS windows 7,when I click on the Norton 360 icon or click on it from the start menu,
the main window won't open. The N360 service is running from what taskmaster tells me, but no processes or applications related to N360 show. Simultaneous with being unable to open the main window to select functions, all of my OUTLOOK 2007 email is going into the Norton Spam folder and i never configured any spam checking in Norton. So now my inbox is the Norton Spam folder. Any ideas?