It is almost impossible to get this program to do what I want it to do!! I spent an hour online with your tech support and was transfered 3 times and they still did not answer my question.
All I want to do is stop NIS 2010 from deleting a file that I WANT TO HAVE ON MY SYSTEM, it has a signature of a trojan for a very good reason. It does inject code but that is what I want it to do! I have right clicked on it and told insight to TRUST IT but that does not stop it from detecting and deleting it. If I go into exclusions and add it then it will leave that one copy alone but it still will not let me move it to where I really want it to be! It will detect and remove it the minute I try to move it. So I am assuming that if I try to run it it will also be deleted.
Why IS THIS SO DIFFICULT? It used to be pretty simple to get your product to leave stuff alone.In past versions all you had to do was right click and tell it to ignore this file and it ACTUALLY would!!!
If there are any techs that can actually help me it would be greatly appreciated, as the guys you have answering your online chat sessions dont seem to be to familiar with your products.