Message - Accept as Solution

This is displayed in the upper right side of my view of this forum;

 

Please click Accept as Solutionin the post that best answers your question.

 

 

Why am I told to Accept as Solution  something that has not been solved?

 

[Edit: Clarified Subject]

 

 


longcaster wrote:

This is displayed in the upper right side of my view of this forum;

 

Please click Accept as Solutionin the post that best answers your question.

 

 

Why am I told to Accept as Solution  something that has not been solved?

 

 


I read that as - click on Accept As Solution in the post that best answers your question - if none of the posts answer your question - do not click on Accept as Solution in any of the posts! 

BTW, unless you are the original poster (thread starter) you can not mark any post as the solution anyway.

 

I've asked a mod to move your question and my answer to the Forum Feedback Board.

 

Why has the problem I am posting about been allowed to run so long without a solution?

 

 

I have the same problem. Im using Chrome and my Norton crashes it all the time, saying a plug-in is unresponsive. Its driving me mad. Has anyone got a solution please?


longcaster wrote:

This is displayed in the upper right side of my view of this forum;

 

Please click Accept as Solutionin the post that best answers your question.

 

 

Why am I told to Accept as Solution  something that has not been solved?

 

[Edit: Clarified Subject]

 

 


Hi,

the request is best viewed as a reminder to do as requested. Otheer staff members scan for messages marked as solutions and use the data included to provide better helps and documentation for users and  gurus.

I'm not sure that a sentence starting with the word 'please' is telling you anything.

Stay well and surf safe

Why has the problem I am posting about been allowed to run so long without a solution?

 

 

loncaster:

 

It isn't a problem.  It is on the top of every post.  If you eventually click solved it also lets everybody know that you are done.

Hi, @delphinium -- I'm wondering if the OP is referring to a different problem, posted in another (unnamed) thread, where nobody has been able to come up with a resolution that works for her/his specific configuration. My read of this post here is that every time they go back to check the status of the thread they started, not only aren't they seeing any new thoughts about how to fix it, but they keep getting (as they were seeing it) badgered to mark is as Solved, when it hasn't been.

 

@longcaster, if that's the case, it just means that nobody can think of anything else that might help. One of the difficulties we face here as Forum volunteers (not Norton employees, BTW) is that in most cases, the problem being reported is one that the vast majority of Norton's millions of users never see. It's usually something caused by some tiny issue relating to how Norton tries to interact with some other piece of software on your machine, or something in your hardware configuration, or in your internet connectivity, or in something unusual that you're trying to do--or any possible combination of the above. So while we try our darnedest to give you a better result, sometimes the folks who see your post just aren't able to identify what it is that's causing your problem. If you're still looking for a solution and would like to raise its visibility again (just in case somebody new might look at it and recognize it), then I'd suggest posting a new message in that thread, just noting that you're still hoping for a solution; this will raise it back to the top of the Board it's on, where everybody will see it again.

 

V/R,

--DistEd2

 

And if the problem is the 'accept as solution' button in the bottom right corner of the message - it's on all the replies until the originator clicks on it to indicate that they have accepted the contents of that message as the solution.

Just a thought

I'm sure somebody asked for a message such as this to be displayed.  I expect Lithium is an all or nothing outfit, so it is on everything.