Message saying 0x80004005

hello,please help!

i have norton 360 v 3.0,i brought the product in october 09.for use of my HP mini 110,

the other day i rebooted my computer as i had problem on it,went to reinstall my norton 360 everything was fine then,it come up problem 0x80004005 and also 'Sonar advanced protection' did not load!:smileysad:

please help as im not very good with computers and need you too fix this problem for me if possible :smileyhappy:

i wait for your reponse many thanks,

a frustrated:smileymad:

elzebabes