Microsoft Edge上のCopilotが、Norton360のVPNをONにしていると、「再接続しようとしています」と表示されて、前に進めません。VPNをOFFにすると、ちゃんと検索してくれるのですが? タスクバー上のCopilot(プレビュー)はVPNがONでも正常に検索してくれます。これって、Copilot側の不具合なのでしょうか、それともNorton側の不具合なのでしょうか?
Thanks anyway, Takky.
I have now asked Copilot what I should do. 
I have logged out of Norton 360 and logged back in. Now it seems to be working again for the moment. 
If it is only one web site causing trouble, it could just be that website blocking VPN's. So it would have nothing to do with Copilot.
Many web sites do not allow access from known VPN IP addresses. They do this for copyright, legal, security, and political reasons. There is nothing a VPN provider can or should do to circumvent these legal protections. See this How to Geeks article. https://www.howtogeek.com/403771/why-do-some-websites-block-vpns/
To mande,
So far, I'm outside of this trouble solution (poor comaptibility between Norton SecureVPAN & Microsoft Copilot). Copilot(Preview) on TaskBar works well even if Norton secure VPN is on, so I usually use it. What's more, Copilot on Microsoft Edge also works well in spite of the on-condition of Norton Secure VAP. When I wanna use Copilot, not preview versoin, I use Copilot on Microsoft Edge. Copilot on 'www.being.com' is only in the poor compatibility in the 'ON' condition of Norton Secure VPN. Sorry, I have no solutiion of this trouble.
I'm having a similar issue with Secure VPN enabled. Copilot works correctly in Edge, as well as in iOS. On copilot.microsoft.com, Copilot does not work with Secure VPN enabled. As soon as VPN is disabled, the machine (copilot) starts working or connecting.
I also regularly have the impression that an activated Secure VPN connection is more likely to lead to problems.
Are there any suggested solutions?
Thank you for your valued support.
Best regards
Andreas
To bjm_
It works properly in Norton VPN OFF.
To Mgirons
Copilot(Preview) on taskbar always search properly enen if Norton VPN is ON.
In Windows Settings Menu, 'Personalization', Taskbar-Copilot Preview is ON.
I always use MicroSoft Edge browser. This trouble happens on not only MicroSoft Edge but also Google Chrome.
Don't know if they inter-act - there is a setting in Windows Settings Menu - Personalisation - Taskbar - Co-Pilot Preview -On or Off.
Edge has a separate setting - Settings - Sidebar - Co-Pilot - On or Off. This does not notate this as Preview. Does the issue occur when using a different browser such as Firefox, Google Chrome? It appears anything from Microsoft seems to link all other MS products on your computer, such as system settings, Edge etc. Saw somewhere it might even emerge in any Office product, Excel, Word etc.
Relationship between Microsoft Copilot and Norton VAN
Posted: 24-Feb-2024 | 6:32AM · 0 Replies · Permalink
When Copilot on Microsoft Edge has Norton360's VPN turned on, a message saying "Attempting to reconnect" is displayed and I cannot proceed. Does it search properly when I turn off the VPN? Copilot (preview) on the taskbar searches correctly even when the VPN is on. Is this a problem on Copilot's side, or is it a problem on Norton's side?