The US software giant takes legal action against firms it alleges have been offering bogus tech support in its name to unwitting consumers.
http://www.bbc.com/news/technology-30548029
I received a call from "Microsoft" just yesterday.
Microsoft has issued tips to help users avoid falling for such scams.
It says:
- Ask if there is a fee or subscription for the services. If there is, hang up
- Never give control of your computer to the third party unless you can confirm it is a legitimate representative of a computer support team at a company of which you are already a customer
- Take the caller's information down and immediately report it to your local authorities
- Never provide your credit card or financial information to someone claiming to be from Microsoft tech support.