Hello - Last year everyone in the org bought a personal copy of Norton 360 to try it out (we were not aware of the Small Business option at the time, but also not sure who needed what, etc.). We just upgrade to Norton Small Business with 20 licenses. I thought I could simply send out user licenses to people on the team and they could "switch over" - but it looks like we might have to uninstall and reinstall the software to make this happen. Is that true?
I ask because it was already a painful process for users to manage through the software installation and I'm trying to avoid that as it would be ideal if folks could simply switch their account over to the new license.
Could someone please let me know the best solution here? Thank you!
Wondering if this site will do the activation without the need for R&R of the installed product? I've activated a newer version of Norton from Norton Security to Norton 360 this way. I CAN attest that going from Norton 360 to Norton Security Ultra would activate, but, the product itself was still labeling itself as N360 until a removal was accomplished and install of the product I purchased. Just a thought and suggestion.
https://my.norton.com/home/setup
SA
I suppose that's the only route I can go. Thank you.
I believe there are some differences in the Small Business version features that require the new product to be installed. But the procedure should be somewhat painless. The installer for the Norton Small Business would take care of removing the older product and installing the new.