i have noticed the yellow norton icon is missing on the bottom right of the screen. when i double click the desktop norton icon to do a scan nothing happens. however the norton power eraser works and shows nothing wrong on the scan. when i log in to my account it says offline 9 days, which cannot be correct because i use it everyday. i am using chrome and windows 7. i have tried restarting and reinstalling norton. still same problem. any ideas?