JoeZ wrote:
Yes, I know, there are lots of messages about this "problem" but each is unique.
So, up to now, I have Norton 360 V3 (according to the box the disk came in some years ago). I currently have 2 installs on XP machines and one on my Vista machine.
I've got a new PC running Windows 7.
I see in Norton Management the list of my 3 PCs so I see that I can drop one from that site. But, to install on the Windows 7 machine, should I use the original disk? I did see one message from a few years ago that suggested I'd need to download a different version for Windows 7. Is that still the best way to go? If so, which, because that old message mentioned 2 varieties of Norton- neither was Norton 360.
I changed out an N360/v3 to current N360/21.1.0.18, this week. It didn't go well !
http://community.norton.com/t5/Norton-360/N360-21-1-0-18/td-p/1079887
As I write the product is working.
I'm not a great user of Cyber Space. I cast no shadow, and leave the lightest of footprints in the Ethernet/Lan Galaxy. My "Disk Activity LED" has more use of my PC, than I do. The continual updating of software is an "as and when" function. I control the PC, the PC does not control me.
Useful Advice.Fail to Prepare, Prepare to Fail.
1. Download/Save the Norton Removal Tool to the Desktop.
2. Download/Save the N360 21.1.0.18 Installer to the Desktop.
If the install fails, be ready to turn on the WIN/MAC default firewall (a level of security, if you have to go out on the web for help).
The original install prompts informed me that my settings have been saved. If you might have to reinstall the product, is it a good idea to install settings, from the previous version, that might have caused you problems.
I searched My Computer, and found the files by date/time, and deleted them.
I used ADD/REMOVE to uninstall the failed N360/21.1.0.18.
Start afresh, best way to go.
Back to the Desktop. "Pressed" the "Installer Icon". JOB DONE !
Be safe out there ! AK
ps. Any constructive criticism from the Community Gurus on this advice, would be appreciated. Healthy debate is a great fixer ?