I've recently started trialling Norton online Safety and I think it will provide the content filtering solution I need, but I have a problem with my Windows Domian machines.
I have a couple of Windows XP (SP3) desktops that are connected to a Windows 2003 Domain. These PCs all have a problem where the Norton Safety Minder system tray icon starts duplicating iteself every 5 minutes or so. See http://community.norton.com/t5/Norton-Online-Family/Icons-in-systray/td-p/281098 which experienced the same problem but was unresolved. It gets to the point that mutiple instances of the process are running and I eventually had to uninstall from these machines. I had the "NSM not running" alert message problem as well but I was going to resolve that seperately.
Interestingly I have one machine not on the Domain and it works perfectly. Clealy, NSM is not designed for Domain use but I don't see any license restrictions telling us not to. :)
The link you posted is actually the same document content but just a different DOC ID (perhaps this needs to be flagged as a duplicate with your appropriate department)
The fact this article exists at all suggests that using domain accounts works as long as a local user account with the same name exists. It doesnt say you have to log in as a local account, just have it created with the same domain account name and presumably continue logging in with the domain account.
I've tested the content filtering to actually works, but I just have this problem with spawning safety minders. Your explanation for SIDs kinda makes sense, but I don't see how it explains why it makes one tray icon, then another 5 minutes later (total 2), then another 5 minute later (total 3), etc all in the same login session with the machine sitting idle. I'd figure NSM was aware of itself and only respawn if it was not already running in memory. I'm happy to accept I am wrong though :)
Anyway I am going to try roaming profiles (but since local accounts and domain accounts use different profile storage paths I'm at a loss to understand why it would work if it does!).
I am not 100% certain why it would respawn, in fact if you float over the tray do the "extra paws" go away so you are only left with 1, that is what I would expect.
If that is the case then we are doing what I expect, the service tries to bind and fails in some odd way which somehow makes the service stop. After 5 min the service is restarted, hence another paw in the tray.
Is there are reason not to go with just local accounts? I know most families don't use AD and domains.
I've recently started trialling Norton online Safety and I think it will provide the content filtering solution I need, but I have a problem with my Windows Domian machines.
I have a couple of Windows XP (SP3) desktops that are connected to a Windows 2003 Domain. These PCs all have a problem where the Norton Safety Minder system tray icon starts duplicating iteself every 5 minutes or so. See http://community.norton.com/t5/Norton-Online-Family/Icons-in-systray/td-p/281098 which experienced the same problem but was unresolved. It gets to the point that mutiple instances of the process are running and I eventually had to uninstall from these machines. I had the "NSM not running" alert message problem as well but I was going to resolve that seperately.
Interestingly I have one machine not on the Domain and it works perfectly. Clealy, NSM is not designed for Domain use but I don't see any license restrictions telling us not to. :)
I know this is an old topic, but i do also want to use my users as domain users, and it's 2011 now so maybe there are some improvments? If there is, please tell me how to deal with this, because I also have many problems with this getting working...
OK I've had a chance to revisit this (sorry I've been away for a few weeks and only just got back onto this issue). I've managed to gather a little more info.
Firstly some Application event log entries:
The description for Event ID ( 35 ) in Source ( NOF ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: NOF.
And yes, it is definitely creating new instances of itself (apologies, respawning was perhaps an inacurate description). Task manager shows ccScvHst.exe listed multiple times and do not die on their own, once listed as the SYSTEM service account (which I would expect), and another few times as the logged on user (I'd expect to see only one of these). It unfortunately doesn't seem to be consistent in when it starts a new process. At first I thought it was whenever it blocked a site, but I have seen it start on its own.
Presumably the SYSTEM service is detecting that the logged on account is different to the local account created using the article you mention, so periodically starts a new process. My question is what is different about my setup that the article is not taking into account, as the very fact the article exists implies running this with domain accounts can be done. The article does not say you have to log on with the local account created, just to add it to Norton Online Family.
Anyway, I thought maybe the solution might be to run the service using the Domain user account instead of the SYSTEM service. I'll try it next week if I get no further suggestions. Any other thoughts?
second, looking at the task manager if you have NAV/NIS/N360 installed, you will see 2 ccsvchosts for that product and 2 for NOF, each have a system and a user session for each user logged in