My brother printer won't go online since installing norton

Note: Please do not post Personally Identifiable Information like email address, personal phone number, physical home address, product key etc.

Issue abstract: offline brother printer

Detailed description: brother printer offline, canon printer ok

Product & version number:

OS details: sonoma 14.6.1

What is the error message you are seeing? printer offline

If you have any supporting screenshots, please add them: