Please help my norton Antivirus wont start when i click it nothing will appear!! please help!!! also it won't appear in my notiffication area!!!
Hello, alstef07.
Do you able to do Virus Scan in the Safe Mode?
To run your PC in a Safe mode you need to hit several times F8 button while your PC is initially booting up(i.e. Before Windows startup splash screen will appear) and should choose 'Safe Mode' from menu.
it won't work
Hey
What verson of Norton Antivirus is installed on your computer, You can find it under About And Support (19.2.0.10)
have you done a install or upgrade of your Norton product recently?
do you have a other security program installed on your computer, or have you done a uninstall of a security program from your computer, that can be interfering and creating problems on your computer?
Is your computer Up to date, do you have all updates and service packs installed on your computer?
Are you able to access Control Panel and remove/uninstall Norton Antivirus from your computer?
Also download Norton Removal Tool from this website and follow the instructions, and have your product key at hand.
Run Norton Removal Tool 2-3 times and restart your computer between the times.
Then Reinstall Norton Antivirus on your computer.
I hope this will help you with your problem.
Sweman
How and when did you install your Norton AntiVirus ? If more than a year ago, did you renew the subscription since current versions stop dead when your subscription ends and no longer continue but using old definitions -- this is no longer considered safe protection.
If you couldn't start Virus Scan, it means that your PC may has been infected with a virus which is able to disturb Antivirus work(e.g. Trojan.Zeroaccess). In this situation I recommend you to use Norton Bootable Recovery Tool(can be found in your Norton Account or at http://security.symantec.com/nbrt/nbrt.aspx?)