I just got a Norton Standard subscription and I want to install it on my phone. I already have it on my PC, but I can’t install it on my phone because I only have one license active, even though my plan allows for up to 5 devices.
Hello @levi_levi
I already have Norton Standard, but I received only one license. However, they said I have three.
Hello @levi_levi
Norton subscription satisfies up to # devices.
Does your Norton account report Norton 360 Standard - 1 of 3 License(s) used?
Norton 360 Standard from Norton direct?
United States? and subscription is registered with your Norton account?
Your phone has another Norton subscription?
Your phone is Android? or iOS?
I bought the standard version of Norton for my PC, and it said I could connect to 3 more devices. I thought I could use it on my phone, but it only shows 1/1 license used. It should have allowed for 3 more devices, so why is it only showing 1?
Hello @levi_levi
Maybe, you bought Norton AntiVirus Plus - United States
Protection for 1 PC, Mac, tablet, or smartphone
https://us.norton.com/products/norton-360-antivirus-plus
Did you buy Norton 360 Standard - United States from Norton direct?
and Norton 360 Standard - United States subscription is registered with your Norton account?
Norton Community does not have access to your Norton account, subscription nor billing details.
No i bought the normal standard version
Hello @levi_levi
Norton 360 Standard - Canada
1 PC, Mac, tablet, or phone
https://ca.norton.com/products/norton-360-standard
Norton entitlements/features may vary by geo-location.
If you did purchase your 360 from the US site and have 3 devices available, you only get the one Product key. To install on another device, log into your Norton Account and download 360 from there. If installing to another device the Download button will have you send an email to the device you wish to install on. Open the email on that device and follow the instructions to install a pre activated copy of your 360.
If you purchased from the Canadian site, you will need to upgrade your subscription from Standard to the Deluxe version.
Hello @levi_levi
Please post progress