My Norton view disappeared again

I already tried this more the 100 times, and every customer support agent did this, so this is the only solution from Norton, so they’re not capable of improving the update process.

Every time this happen I have to clean and install and configure everything, firewall rules, .etc

This workaround is completely wasting my time.

Hello,

I had significantly increasing problems after version 22.23.10.10 up to version 22.24.7.8

My system:
Edition: Windows 11 Home
Version: 23H2
Operating system build: 22631.4169
Performance: Windows Feature Experience Pack 1000.22700.1034.0

Error 1 (after version 22.23.10.10):
After starting the PC, a SONAR autofix error appears, which can be eliminated with the autofix.

Error 2: (after version 22.23.10.10)
During operation, a message appears later that the behavior-based protection is no longer working. This error can be resolved by turning Auto-Protect off and on again.

Error 3: (after version 22.23.10.10)
Manually turning off behavior-based protection does not trigger an alarm. (Switch does not work). This error cannot be resolved at all. This is actually a really good test to check the full functionality of N360.

Error 4: (from version 22.24.2.6)
After starting the PC, no context menus appear when you right-click the N360 icon in the taskbar. The scan and backup buttons do not work either. This error can be resolved by logging out and logging back in to the Microsoft account (Windows Hello).

Error 5 (probably from version 22.24.5.6, very critical):
After using Norton Remove and Reinstall Tool, it may be that during the installation of N360 the icon either does not appear in the taskbar at all or is completely inoperable when clicked. The same problem also occurs when you want to open N360 in the start menu. The only thing that really helps here is a new installation, sometimes several times, until it works.

As a temporary solution, I had deleted the license for the corresponding PC in my account from time to time. This meant that Microsoft Defender took over the protection. LiveUpdate was still possible to detect a product update if necessary and to reactivate the license to check whether it had worked. The big advantage of this procedure is that you don’t have to keep reinstalling your N360 product, which often ended with error 5.

Otherwise, I can only hope that the latest version 24 will be rolled out for you as soon as possible.

Stay tuned and hold on!!!

Regards
Johann Bayer (JOBA), Munich

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にたように、私も、Norton360からの、androidデバイスに、変換した、のが消えてなくなりました。

I have two computers and I have never had any problems with Norton. To be honest, I never or almost never open Norton in anything other than classic mode, except to enable/disable the VPN. If your problem is the VPN, then install the app from the Microsoft store. Have you considered that it could be a problem with your operating system? I know it’s unpleasant, but reinstall Windows and see if the problem is solved.

Hello Femapisa,

It’s a shame that this 5-page post was not included in the new forum. It can no longer be found in the archive either.

https://community.norton.com/t/norton-autofix-every-reboot/231033/17

In this post you could read what was wrong from February 2024 until the forum was changed. There were also users who of course reinstalled their PC, but this did not eliminate the errors. That stopped me from trying it myself.

But no matter, I now have the 24 version of N360 and am happy with it except for a few minor things. The errors from version 22 no longer occur in version 24, so reinstalling my PC probably wouldn’t have helped at the time.

Grüße
JOBA

1 Like

ノートン 360

Norton or ? are quoting messages with my Community name that I did not author.

It is probably somewhere in the Archive section of the forum. But it can be very difficult navigating through the archive. I have not found a number of posts I was looking for.

Windowsの、Norton360を、1デバイス、ライセンスの空きが、あり、かなり、めんどくさいことして、モバイルセキリュティのダウンロードに、成功しました。 その日4~5日とかに、寝ているうちに、何故か、きえてなくなっていました。 ほんの先週のできごと、です。

この間最近に、Windows用Norton360を、モバイルセキリュティ変更
すごい変換に、時間をようすることに、3~4日ぐらい前に、何故かねている間夜中か、早朝に、かってに、消えてなくなっていました。最初ダウンロード時は、二週間ぐらい前です、何故
消えたのか、げいいんはわかりません、最近GoogleとMicrosoftの規約が、変わったせいかもしれませんし、メールもおかしいですもん、Exchangeはちゃんと、送受信問題なし、IMAPは、プロバイダーの、WEBメールは、送受信もんだいないので、多分outlook側の設定変更すれば、なおるかもしれません、たてとえば、ポートを最新にするかですね、おもいあたる節は??