My website has been flagged as malicious sources/malnets by Norton Safe Web

Norton Security | Norton Internet Security
1

Hi,

I have a website at https://smugchicken.com

Norton has flagged it as malicious sources/malnets. It is certainly not this. It is a website which is a simple fun daily word game. We have lost lots of users as people are getting a pop up saying the website is unsafe.

I have been trying for months and months to submit a dispute through the safe web website, and it said it should be resolved in 48 hours but nothing ever happens..

Please help!!

2

https://safeweb.norton.com/report/show?url=https://smugchicken.com = Safe -> Games

@rjc23

3

Norton Safe Web analyzes and rates websites to see how they affect your device.

As a site owner or a site visitor, you can submit the website for the Norton Safe Web rating evaluation.

Please follow the steps below for site rating dispute:

  1. Go to https://safeweb.norton.com
  2. Enter the website you want us to evaluate in the search field and press Enter
  3. Click on "Click here to submit a dispute"
  4. Enter the required details in the form and click on Submit button 

https://safeweb.norton.com/help/site_dispute

Dispute resolution could take up to 2 days and you will receive email notification:

Use this form to submit URL which you believe is incorrectly classified by Norton -
Safe Web URL submission portal - https://submit.norton.com/?type=URL

SafeWeb rating of the submitted website will be evaluated within the next 48 hours:

Site owners

If you are a website owner, Norton Safe Web can work with you to provide a safe environment for internet users.

https://safeweb.norton.com/help/site_owners

4

We'll try to call attention:  

https://safeweb.norton.com/report/show?url=https://smugchicken.com = Warning -> Malicious Sources / Malnets