My website is blocked by Norton SafeWeb (Malicious Sources/Malnets)

Hello,

My website inspacesoftware.com is being blocked by Safe Web and is categorized as: 

Malicious Sources/Malnets

https://safeweb.norton.com/report/show?url=inspacesoftware.com

I primarily develop software for LEGO sellers in C/C# and protect my code using .NET Reactor. 
My website contains links to my projects, and are all signed with a valid certificate.

I don't send bulk emails, my mail server setup is correct with the latest antispam technology. 

What I have done:

- I created an account, added the sites, and verified ownership.
- Filed a dispute
  - First time: I get error 500, can't submit 
  - Second time: Can't submit because the dispute is already pending
- Waited two days, no emails, nothing
- Asked customers to write reviews
- Checked other scanners/blacklists but they are all clean

My other site with links to my software is fine according to SafeWeb.

I've no idea what is wrong, so I can't fix it.

Can someone please help?

wrwoodcarvers.com
URL Analysed: http://wrwoodcarvers.com
NORTON RATING  Safe
CURRENT CATEGORY  Society/Daily Living

https://safeweb.norton.com/report/show?url=http://wrwoodcarvers.com

png_19193.png

wrwoodcarvers.com
URL Analysed: http://wrwoodcarvers.com/
NORTON RATING  Caution
CURRENT CATEGORY  Society/Daily Living
Compromised Sites
Dispute is already in progress

https://safeweb.norton.com/report/show?url=http://wrwoodcarvers.com

png_19046.png

wrwoodcarvers.com
No Malware Found
Site is not Blacklisted
http://wrwoodcarvers.com/
IP address: 88.208.252.226

https://sitecheck.sucuri.net/results/wrwoodcarvers.com


wrwoodcarvers.com
URL Analysed: http://wrwoodcarvers.com/
NORTON RATING  Warning
CURRENT CATEGORY  Malicious Sources/Malnets
Dispute is already in progress

https://safeweb.norton.com/report/show?url=http://wrwoodcarvers.com


png_19034.png

wrwoodcarvers.com
Warning: Malware Detected
http://wrwoodcarvers.com/
IP address: 88.208.252.226
Malware Found
Outdated Software Detected

https://sitecheck.sucuri.net/results/wrwoodcarvers.com

@taistril2

Please check your Norton Community Account => Inbox

png_19033.png

taistril2:
The IP address belongs to fasthosts.co.uk where the website is hosted.

Yes

taistril2:
1) [...] do I really need one and is this really the reason why Norton is flagging my site as Malicious Sources/Malnets 
2) Any advice would be welcome

1) Sorry, I do not know the reason

2) Wait 

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We'll try to call attention:

Note: Dispute resolution could take up to 2 days

fwiw ~ I've seen dispute resolution take 2+ days

The IP address belongs to fasthosts.co.uk where the website is hosted. I have rung them and they had a look and replied by saying that they believe the reason why Norton is flagging the website up as Dangerous is because the domain lacks a SSL certificate. The website is just information about a club for wood carvers and has no ecommerce at all. I am therefore surprised that I would need SSL as I thought it only applied to encryption  for financial transactions and equally surprised that Norton would insist that I have one. Fasthosts.co.uk say that they will add one for me at a yearly cost, but do I really need one and is this really the reason why Norton is flagging my site as Malicious Sources/Malnets ????

Any advice would be welcome

taistril2

the domain wrwoodcarvers.com resolves to IP address 88.208.252.226
https://www.abuseipdb.com/check/88.208.252.226

Maybe, Norton is blocking wrwoodcarvers.com based upon the IP address detections
https://www.virustotal.com/gui/ip-address/88.208.252.226/relations

Oh Dear - sorry - that's what you get for copying somebody else's comment

My website it www.wrwoodcarvers.com

 

Thanks

taistril2:

My website inspacesoftware.com wrwoodcarvers.com is being blocked by Safe Web and is categorized as:  Malicious Sources/Malnets
https://safeweb.norton.com/report/show?url=http://wrwoodcarvers.com

wrwoodcarvers.com
URL Analysed: http://wrwoodcarvers.com/
NORTON RATING  Warning
CURRENT CATEGORY  Malicious Sources/Malnets
Dispute is already in progress

https://safeweb.norton.com/report/show?url=http://wrwoodcarvers.com

We'll try to call attention:

Hello @taistril2
Welcome to Norton Community
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taistril2:
My website inspacesoftware.com is being blocked by Safe Web and is categorized as:  Malicious Sources/Malnets

 

inspacesoftware.com
URL Analysed: https://inspacesoftware.com
NORTON RATING  Safe
CURRENT CATEGORY  Business/Economy

https://safeweb.norton.com/report/show?url=https://inspacesoftware.com

Thank you so much! The quick reply and fix are really appreciated. 

I am still unsure why it was flagged in the first place. The only thing I can think of is the way I protect my source code with .NET Reactor making it difficult for virus scanners to scan, maybe matching a malicious pattern. No idea, not my field of expertise.

Thanks again.

https://safeweb.norton.com/report/show?url=https://inspacesoftware.com

Use this form to submit URL which you believe is incorrectly classified by Norton -
Safe Web URL submission portal - https://submit.norton.com/?type=URL

SafeWeb rating of the submitted website will be evaluated within the next 48 hours:

4 security vendors flagged this URL as malicious

https://inspacesoftware.com/

https://www.virustotal.com/gui/url/c815f1a11d0437321e5428d7b0b472b77d7d9dce3c57920b70fd2bf3cfc56b50 

We'll try to call attention:

https://inspacesoftware.com/

https://safeweb.norton.com/report/show?url=https://inspacesoftware.com = Warning -> Malicious Sources/Malnets