N360 V3 blocking mapping NAS device

Norton Security | Norton Internet Security
1

Since installing V3 of N360 the Apple AirPort Agent is unable to map my Time Capsule drive in my Vista machine. I am also unable to manually map the drive via windows explorer. It keeps returning invalid username or password.

 

If I turn off the "smart" firewall the drive maps correctly. I do not want to have to turn off the firewall each time I want to map the drive.

 

Once the drive is mapped everything is OK, so it appears that the firewall is just blocking the initial connect and login to the network device.

 

Additional info: PC running latest Vista (up to date with all patches), wireless network, all relevant network devices in home network (i.e. Time Capsule, which is a NAS device and router) are set to TRUSTED in the network map. 

2

Hi gdw35,

 

Welcome to Norton Community!

 

After mapping the dirve, turn on the firewall. Then go to the Network Security Map, and make sure that your NAS device is set to Full Trust. After that, restart the computer and try to map the NAS device with Firewall enabled. Let us know the results.

 

Yogesh

3

Hi

 

Thanks for responding. Yes the device is set to full trust in the network security map. PC has been rebooted several times, and powered off.

 

Problem still exists.