I was charged for automatic renewal Jan 2 2021 and I called my credit card company Jan 4 2021 to cancel Norton stalled until the 60 days was up so they would not have to give me my 123.61 and they continue lying about giving me a refund I disputed with my credit card company they can not get the money back I have emails saying I was entitled to a refund but never received it. I went out to Staples and paid 42.99 for a Norton subscription and they canceled that and I paid cash for that . They need to refund me my money I had not used Norton since and never will again someone needs to hold them accountable ripping people off thanks
[Edit: Clarified Subject]
Please review > Learn more about your automatically renewing subscription
https://support.norton.com/sp/en/us/home/current/solutions/kb20080417115558
Norton products (including subscriptions and Automatic Renewals) may be refunded within 60 days of the purchase date.
The instructions to obtain a refund varies depending on where you made the purchase. Please choose one of the following depending on your purchase:
https://support.norton.com/sp/en/us/home/current/solutions/kb20100512172507
Please review > Cancellation & Refund Request
https://support.norton.com/sp/en/us/home/current/solutions/v58152553
Please review > NortonLifeLock Cancellation and Refund Policy
https://support.norton.com/sp/en/us/home/current/solutions/kb2010011316402
Norton Community does not have access to your Norton account, subscription/s nor payment information.
Please Contact Norton Support regarding refund.
Please see your Norton account to manage licenses / subscriptions.
https://my.norton.com/extspa/account/subscriptions
Please check your Norton account to confirm ... Automatic Renewal Off ... and no billing information.
MY SUBSCRIPTIONS reports: Activate Subscription Renewal ... with Automatic Renewal Off.
BILLING INFORMATION reports: There is no billing profile saved in your account ... with no billing information.
Stop your Norton subscription from automatically renewing
https://support.norton.com/sp/en/us/home/current/solutions/kb20090818144126EN
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Online Refund Request
https://support.norton.com/sp/en/us/home/current/autorenew
Refunds for Norton annual subscriptions
https://support.norton.com/sp/en/us/home/current/solutions/kb20100512172507EN