I have a wireless Epson multifunktional printer operated via my home (private) network.
I can scan a document operated by the Epson software from my computer and the scanned document will be stored on my lapt.
I can also do a scan on the printer itself and choose my laptop and the document should be sent through the wireless network connection to my laptop to store it.
On the printer display I can see my computer and select it as the address to send the scan too, but as a start the scan operation, after a while there is an error message on the printer display that saying the computer is not connected.
The strange thing is that a can operate the scanner / printer in my network from the cumpeter and received the scan document back on my computer, but I cannet start the scan on my printer/scanner itself and get the document send to my computer.
The rigth Epson software is installed, the testrapport of the printer says that the network connection is okay, but it does not work.
I think that the Norton smart firewall blocks the printer to start the operation.
help file of Norton is useless, because steps shown by the Norton helpfile does not correspond with my Norton program.
How can I get the smart firewall not to block traffic from and to my laptop both connected in the same home network?
Operation system: Windows 11 Home 64 bit
Unfortunately Norton does not offer me to post enclusures to this community topic. (Why not!!)