Night Owl Protect CMS

I recently upgraded my wired security camera system to a new DVR from Night owl. I am unable to view my cameras using the night owl protect cms software however on an older computer not running Norton i can view the cameras just fine. 

Any help would be greatly appreciated!

 

Dave

Dave, just following up to ask if we can assist further? 

SA

Reset your Norton firewall and restart the computer. Recheck. If your cameras are not available check for them being blocked in Norton history under Firewall Activities to see what Norton is doing. 

SA

Is DVR trusted?
https://support.norton.com/sp/en/us/norton-360-deluxe/current/solutions/v98421747
Is camera allowed? 
https://support.norton.com/sp/en/us/norton-360-deluxe/current/solutions/v126148153

Caveat: I'm not "wired security camera system to a DVR"...familiar.