Hi:
I am a new poster with the exact same problem of "Please Wait, less than 10 seconds remaining". Have done all of the troubleshooting steps in the 6 page forum post earlier here. I checked my device manager, and there is a normal entry for IDSxpx86, however in the Registry the path is:
\??\C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20080826.006\IDSxpx86.sys. Note the \??\ in front of the path. I can't delete that, even after taking ownership and modifying permissions. I have all the logs if you want to take a look. I spent 90 unproductive minutes with Norton Chat and tech support without any resolution. They claimed I had a virus (which can't be true after deinstalling, booting off the CD, scanning the entire drive (which was clean), rebooting and checking the drive with Spybot and Spyware Doctor. I am completely frustrated at this point. One other piece of information, they wanted me to go back to NIS 2008 (originally I was on Norton 360 2008 but ran NRT to remove that before installing NIS 2009. When I tried to install NIS 2008 after running NRT, it wouldn't install and died with an error message (which I don't remember at this time). I also don't have the logs from that since I have tried yet again to install 2009 by faithfully following all the steps outlined here. I also have an error in my application event log indicating that IDSxpx86.sys failed to load.
Thanks,
Peter
PS Here is the URL.txt log:
http://stats.norton.com/n/p?module=9000&error=100&build=0B9CCE7979124348AFA6A9BC8DEAF584&d=0&e=0.0&f=5.1.2600.3.0.0&g=e27d6d1fd5a348bfbd840c6aedab6846&i=0&l=0&language=09.01&p1=492ecce7&p2=8fcf5890&product=Norton%20Internet%20Security&q=14125637&t=0&u=00000000&upgrade=0&version=16.1.0.33&x=0&z=0
http://stats.norton.com/n/p?module=9000&error=0&build=0B9CCE7979124348AFA6A9BC8DEAF584&d=0&f=5.1.2600.3.0.0&g=e27d6d1fd5a348bfbd840c6aedab6846&h=37000&i=0&l=0&language=09.01&p1=492ecd0d&p2=3ba86a8d&product=Norton%20Internet%20Security&q=14125637&t=0&u=00000000&upgrade=0&version=16.1.0.33&x=0&z=0
http://stats.norton.com/n/p?module=9000&error=3&build=0B9CCE7979124348AFA6A9BC8DEAF584&d=0&f=5.1.2600.3.0.0&g=e27d6d1fd5a348bfbd840c6aedab6846&i=0&l=0&language=09.01&p1=4932008b&p2=7722da7b&product=Norton%20Internet%20Security&q=14125637&t=0&u=00000000&upgrade=0&version=16.1.0.33&x=0&z=0
http://stats.norton.com/n/p?module=9000&error=2&build=0B9CCE7979124348AFA6A9BC8DEAF584&d=0&f=5.1.2600.3.0.0&i=0&l=0&language=09.01&o=4&p1=4932010b&p2=826e5415&product=Norton%20Internet%20Security&q=14125637&t=0&u=00000000&upgrade=0&version=16.1.0.33&x=0&y=0&z=0
http://stats.norton.com/n/p?module=9000&error=100&build=0B9CCE7979124348AFA6A9BC8DEAF584&d=0&e=0.0&f=5.1.2600.3.0.0&g=e27d6d1fd5a348bfbd840c6aedab6846&i=0&l=0&language=09.01&p1=493204b0&p2=5bcab143&product=Norton%20Internet%20Security&q=14125637&t=0&u=00000000&upgrade=0&version=16.1.0.33&x=0&z=0
http://stats.norton.com/n/p?module=9000&error=0&build=0B9CCE7979124348AFA6A9BC8DEAF584&d=0&f=5.1.2600.3.0.0&g=e27d6d1fd5a348bfbd840c6aedab6846&h=38000&i=0&l=0&language=09.01&p1=493204d6&p2=4d4e187f&product=Norton%20Internet%20Security&q=14125637&t=1&u=00000000&upgrade=0&version=16.1.0.33&x=0&z=0