NIS 2009 install problem on Vista - nothing happens

Hi everyone!

 

I'm having some big trouble with installing Norton Internet Security 2009. Here's the deal - I got a new laptop with NIS 2008 not too long ago, and I bought the 2009 version. So I booted up the CD and chose install, without uninstalling 2008 first, and it seemed as if everything was fine - except for the fact that everything still looked the same and I was apparently running the 2008 version. I did the same on my stationary computer (both using Vista Home Premium, btw).

 

Every time I would start up my computer, a window would pop up, saying that NIS 2009 is "Initiating", and then the window disappears. On my stationary, the install worked and I am running the 2009 version with the new interface. Of course I wanted that for my laptop too, so I uninstalled Norton Internet Security from it, and then used the Removal Tool from Norton, and finally even manually deleted all remaining registries and files.

 

But now, when I choose to install NIS 2009, it starts up, it "initiates" and then just disappears again. No trace of it whatsoever. Can't even find it running in task manager or anything. But, when I restart, again it says "initating" - IF I have the CD in the drive. If not, it will ask for the CD. But it doesn't do anything.

 

Does anyone have any kind of solution? I would greatly appreciate any input.

 

Thank you in advance.

Hi everyone!

 

I'm having some big trouble with installing Norton Internet Security 2009. Here's the deal - I got a new laptop with NIS 2008 not too long ago, and I bought the 2009 version. So I booted up the CD and chose install, without uninstalling 2008 first, and it seemed as if everything was fine - except for the fact that everything still looked the same and I was apparently running the 2008 version. I did the same on my stationary computer (both using Vista Home Premium, btw).

 

Every time I would start up my computer, a window would pop up, saying that NIS 2009 is "Initiating", and then the window disappears. On my stationary, the install worked and I am running the 2009 version with the new interface. Of course I wanted that for my laptop too, so I uninstalled Norton Internet Security from it, and then used the Removal Tool from Norton, and finally even manually deleted all remaining registries and files.

 

But now, when I choose to install NIS 2009, it starts up, it "initiates" and then just disappears again. No trace of it whatsoever. Can't even find it running in task manager or anything. But, when I restart, again it says "initating" - IF I have the CD in the drive. If not, it will ask for the CD. But it doesn't do anything.

 

Does anyone have any kind of solution? I would greatly appreciate any input.

 

Thank you in advance.

THANK YOU!!! That helped perfectly. Everything works great now :)

 

Thanks again!

Hi williu,

 

I'm very glad that all worked out for you!

 

And.. Welcome to the forums!

Thanks!