NIS 2009 packed.generic.265 problem

I have a shared lexmark printer on a home network.  Up until a couple of days ago everything worked fine.  However now when I try to print the shared printer, Norton pops up detecting packed.generic.265 in the lxceupld.exe file in print$ folder on the shared printer.  I have scanned that file with Kaspersky on the remote machine and it seems fine.  It seems to be part of the lexmark driver uploader for printing on the shared machine. 

 

I now can only print to that machine if I turn off Norton.  I tried listing the lxceupld in excluded files but that did not seemt to help.

 

 

Any ideas?

 

Alan

I have a shared lexmark printer on a home network.  Up until a couple of days ago everything worked fine.  However now when I try to print the shared printer, Norton pops up detecting packed.generic.265 in the lxceupld.exe file in print$ folder on the shared printer.  I have scanned that file with Kaspersky on the remote machine and it seems fine.  It seems to be part of the lexmark driver uploader for printing on the shared machine. 

 

I now can only print to that machine if I turn off Norton.  I tried listing the lxceupld in excluded files but that did not seemt to help.

 

 

Any ideas?

 

Alan

It does seem to be part of the driver for the printer but I can’t keep NIS from scanning it and stopping it from loading.  The only choices  I get when it pops up are to rescan or get help.  I tried listing the file in the exclusions under setting but that does not seem ot help (not sure if did it correctly though. 

alh:

 

Did you add the file to both auto-protect and scan exclusions?

Yes.  I listed the file in both places.  It won't let me exclude the whole folder as the folder is a network share. 

You can upload the file here for analysis, and perhaps the definitions can be adjusted to leave the printer file alone.  Also contact Lexmark and advise them of the problem, and check to see if any updates are available.

 

https://submit.symantec.com/dispute/false_positive/

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