I originally posted this in the thread relating to the NIS 2010 icon missing in the system tray but felt it is probably a separate issue.
I clicked on "Application Ratings" to bring up the "Norton Insight - Application Ratings" window.
I changed the drop down to select "Startup items" and click on a file named "nwiz.exe" which is a NVIDIA video card wizard utility.
I choose set the file to "User Trusted". It seemed to hang so I checked CPU usage with Windows Task Manager,
a ccsvchst.exe occurrence was using 50% of the CPU. I right-clicked "Norton Insight -Application Ratings" in the Windows Task Bar and clicked "Close". The window closed and then the NIS icon disappeared from the system tray.
I had to reboot twice to get NIS to startup properly.
Each time I repeat those steps to check the application rating of the nwiz.exe program -- ccsvchst.exe grabs 50% of CPU and the Application Ratings window is hung up.
After closing the Application Ratings window from the Task Bar, the CPU utilization returns to normal and a few seconds later the NIS icon disappears from the system tray.
When I clicked the "Cards & Logins" dropdown in the IE8 Norton toolbar and then selected "Manage" and then "Settings", a window popped up with the following info and steps on how to Restart, Save the Product Key and download the Norton Removal tool...
Error: "3040,40028" after I install my Norton 2010 product
DocID: 20090916222227EN
After rebooting and checking the NIS History log, I find this error:
"Norton Internet Security has encountered an internal program error"
Error ID 40028
Module ID 3040
Error Code 0x80010108