I am running the new "Norton Internet Security 2010" on Windows XP Media Edition, and after cleaning out an episode of malware, I get a "Symantec Service Framework has encountered a problem and needs to close" error message when I click on the "Live Update" button. Then the Norton program cannot be started again unless I reboot my computer. This happens on and off, but it doesn't happen every single time. I already tried uninstalling Norton using the "Norton Removal Tool" (downloaded from the Norton website)) and then reinstalling the Norton product from scratch, but it doesn't help. Is there anyone else experiencing this problem and does anyone know a fix? Thank you.