Have NIS 2011 installed on 3 PC's, subscription is up in a couple days. I bought a new 3 PC license for about half the cost of a renewal by going through Costco.
When I try to update the license your web site doesn't have a choice to add a license into it.
When I try to install the new 2011 it wants to remove the old one.
IS that the ONLY way to upgrade my license?
Last time I did an update like this I ended up have to have your support people do it via remote control so I don't want to proceed till I know more.
open your current NIS installation's main window, click on Account, and click on Renew. Now you should be able to add the renewal code and activate it.
It is very important to NOT let your subscription actually expire. We usually recommend to enter the new product key the last 1-2 days before it expires. That way you are not taking the risk of having an expired product which will not be protecting you any longer.
At most I would recommend waiting no more than 1 more day to enter the new product key.
Have NIS 2011 installed on 3 PC's, subscription is up in a couple days. I bought a new 3 PC license for about half the cost of a renewal by going through Costco.
When I try to update the license your web site doesn't have a choice to add a license into it.
When I try to install the new 2011 it wants to remove the old one.
IS that the ONLY way to upgrade my license?
Last time I did an update like this I ended up have to have your support people do it via remote control so I don't want to proceed till I know more.